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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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mcuth v NatWest ***WON***


mcuth
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Congratulations Michael, action-smiley-033.gif You deserve your win. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hurray! CONGRATULATIONS!!!!!!!!!!!!

Enjoy every penny of your hard earned win!!!!!xxxxxxxxxxx:grin:

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Thanks guys - not changing this thread to "won" until I have the cheque in my hot & sticky hands though :D

 

Cheers

Michael

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  • 2 weeks later...

Well, no cheque received from NatWest yet - and that's 2 weeks now. So, am sending them a letter giving them til next Saturday to pay up, or else the court office gets another visit from me....*sigh*:

 

National Westminster Bank PLC

NatWest Customer Relations

National Westminster House

225 Shenley Road

Borehamwood

WD6 1BR

Dear Sir/Madam

Your reference: XXXXXXXXXX

I received a settlement offer from yourselves on 20th April 2007 regarding the above, in the sum of £1175.00 to be paid by cheque directly to me. On the same day, I signed and returned the acceptance form in the reply paid envelope provided – however to date I have not yet received said cheque.

If the payment has crossed in the post, please accept my apologies for this reminder. However, if this is not the case, please be advised that if the cheque has not arrived at my address by the postal delivery of Saturday 12th May 2007, I will issue a County Court claim against National Westminster Bank PLC without further notice. The claim will be issued for the following sums: penalty charges in the sum of £1165.00, Data Protection Act (1998) Subject Access Request Fee in the sum of £10.00, overdraft interest in the sum of £219.62, court costs for issuing the claim, and 8% interest (under the County Court Act 1984) accrued from the date of each charge & interest entry.

I look forward to hearing from you by return.

Many thanks

Yours faithfully,

 

 

 

{mcuth}

 

:rolleyes:

 

 

Cheers

Michael

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The cheque arrived today :)

My happiness is tinged with a touch of regret that they got the cheque to me before my deadline :D

 

Marking as won & moving to successes - that's my claims over & done with :(

 

Cheers

Michael

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HI McCuth Just a note to say that after receiving my statements in march2007 i have not heard a word from NatWest at all and am now ready to hand in my N1 form etc into court tomorrow maybe they think if they ignore me that I will gto away that attitude is typical of the bank

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