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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Confusedmomma v Lloyds TSB


confusedmomma
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Hello everyone, just registered today and this is my first message. I have had an email from CAG asking to inform administrator when court proceedings have been started. I am one of the many people who saw Martin on GMTV went on the website and sent off the template letters. I am claiming for just over £1,000 of charges (I went overdrawn quite a bit when I lost my job and was on benefits but I had to feed the kids somehow! - naughty me!?!). I sent off the letters and the whole process seemed quite easy. However, I am now waiting for a court date for directions and the process is overwhelming. I have read about court bundles, allocations questionnaires and the like until I have info coming out of my ears. I am sure everyone is in the same boat - it is just so scary and intimidating. I do however feel reassured that many other people have been in the same boat and have won their cases. I'll just have to keep everything crossed that I'll be one of them!

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Hi there, I know its so confusing but these peeps on here are great and theres loads of useful info, have a read of the sucess stories too, that should cheer you up!! Good luck.

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  • 1 month later...

Help please! Have court date set for 14th August 2007 and am in the process of preparing a court bundle (which I think needs to go to the other side 7 working days prior to the hearing) - but - I am unsure of whether I need to submit a court bundle because it states in the General Form of Judgement Order that I received from the court that :-

It is ordered that:

1. Directions will be given in this case by the Designated Civil Judge.

 

Does this mean that the hearing is just for directions to be given to me?

Anyone know!:confused:

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Hi there, I would take send a bundle in, and take with you all original docs, I went to the same kind of hearing about four weeks ago, district judge had in front of her my bundle and saw I had brought originals with me, Lloyds Tsb had sent an agent solicitor to represent them who had no idea what he was doing!! District judge was not impressed, the best advice I can give is show them you know what your talking about, prepare good bundle theres loads of advice on here.

By the way Lloyds piad out yesterday to me after i accepted a settlement form them!!!!!!!!!

£5,0000 in my account, paid off my overdraft, and am very nicley in credit.

 

Lots of luck and stay positive.:)

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Hi Confusedmomma

 

I am just posting around a few Lloyds claimants who have court dates coming up quite soon.

 

In light of the recent OFT proceedings against many of the major banks I was concerned that my hearing may be put on hold (my date is the 16th)...

 

So I decided to call up Lloyds litigation SC&M to discuss my claim.

 

It might be worth tou giving SC&M a call too... I just called them (about 10 mins ago) and said that I wanted to discuss my claim in light of the recent OFT proceedings as I have a hearing date on the 16th of August. They settled in full over the phone!! full charges, plus 8% plus court costs, plus a bit extra which I assume is for more recent charges.

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/51041-hard-slog-lloyds-tsb-3.html

 

SC&M said I should get something in the post over the next day or two...

 

So if I were you I'd call them... it's worth a go and might save you having to printing out the court bundles or going to court.

 

Here's the number: 01273 205381, have your claim number handy.

 

:-)

Moodle

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Hi Maxine989,

Decided to try the easy way out and ring them but no joy. They said that they have not had instructions from Lloyds to settle and they could not help me. I cant pretend I'm not disappointed - my husband left at the weekend and I could have done with some good news! Thanks anyway your advice was much appreciated.

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