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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please help me i don't know what to do


ginamaunder
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About a year ago me and my husband got into alot of debt and where struggling to pay the mortgage and bills etc, so i went to the CAB who told me i could claim working tax credits, i have never claimed credits or benefitts of any kind but was told i was entitled to them so i fill out the form and in october i was given £3000 in working tax credits i presumed this was because we had never claimed before and my husband who is self employed had had no work for months ( he tried to sign on for a couple of months to tired us over but was told he was not allowed as he is self employed) before we recived the tax credits we had to sell our house because i was so worried about not being able to pay the mortgage etc, we paid of everyone we owed and then got the tax credits, but then today i recived a letter from the inland revenue asking for £2212 back i am so scared and dont know what to do i feel like we have lost everything we are staying with my mum and dad now and can't afford to move i finally thought things where looking now i have recived this letter and my husband still has very little work, this i am sorry to say is because of the influx of people into the country i dont mean to sound shallow but this is the main reason i sold my house. please help as i can't afford to pay this money back and i am sick and tired of working and giving money away to banks ect when i can't afford to live myself:sad:

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Hey ginamaunder, Sorry you've had such bad luck. Why don't you approach CAB again? Lots of people find themselves in this sort of situation - surely if you did have to repay it, they can only make you do it at a sum you can afford, however small. If they can't help you, I'm sure they can point you in the direction of someone who can.

Good luck, Dizzy :) .

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CCCS is also another good option (Tel: 0800 138 1111 between 8am & 8pm Monday to Friday). They are a charity who deal with this sort of thing. They are free and have a very good reputation.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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