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    • none of their ruddy business! and if they have been pressuring you in o borrowing from friends and family .. THAT IS WRONG AND AGAINST THE REGULATIONS...if you have that in B&W you need to REPORT THEM. once a debt is defaulted and it gone from your file it can never come back. not without a fight in court you won't. i think you are getting confused here , just because you've been paying 'creditors' via and IVA it does NOT mean the debt can re-appear on your file, and it does not mean you are more likely to get more CCJ attempts. statute barring is 6yrs from a debts last payment, but that can't change anything on your credit file. i really wish you hadn't sent that letter. please dont do anything more now unless you check with us first..no calls, in/out. no emails in/out no letters in/out....thats if you want our help.... NONE OF THEIR BUSINESS STOP GROVELLING to them. could have been worded alot better and more forcefully. dx    
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    • Well that will lead to more backdoor CCJs. I think you need to complain to all and sundry.  Let's start with the BPA.  The BPA are PE's mates, so they will never decide that PE have done anything wrong.  But that's not the point, correspondence between the two may lead to PE promising to write to the Scottish address, which is all you want.  Check the below for accuracy as methinks you have sent more correspondence that what I've quoted.  How about something like - Dear BPA, Re : Parkingeye Ltd PCN no.XXXXX, Claim no.XXXXX PCN no.XXXXX I am writing to complain about your above-mentioned member. I understand of course that you cannot enter into the merits of why a PCN was issued. The reason for my complaint is that, instead of writing to me at my address at XXXXX, Scotland, your member insists in writing to me at XXXXX, England, which is an address which I have never lived at.  I have always resided at the Scottish address.  The address registered with the DVLA for the vehicle is my Scottish address. I first because aware of this mess when the person who lives at the English address kindly contacted me, to tell me that a County Court Judgement for me had arrived at that address.  I requested that Parking Eye agree to a set aside by consent.  However, they refused.  I ended up paying £XXX despite having had no chance to defend myself. Regardng the second PCN, I attach correspondence dated XX February and XX March.  The latter was a complaint - which your operator has completely ignored.  Even worse, they have instructed debt collecting agencies twice to write to the English address.  On top of this, the person at the English address is moving out next week which means I am in danger a second time of losing a court case by default. I would therefore like to complain about your operator and would request that you instruct them to do what should be a simple thing - to write to me at my correct address. Yours, XXXXX
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RBOS Student Account Dilemma


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Hello everyone. This is my very first post, so please excuse me if I don't make myself very clear. I have a student account and student overdraft with RBOS and I hate them. Basically, I've just had a baby and have gone from being a full-time student (with full student loan) to a part-time student with one loan payment per year. They don't like this, and have been calling me non-stop about the lack of funds in my account. Also, (this is what I really want to ask about) I went over my overdraft limit by about £6 ages ago and they've been charging me a statutory £10 per month penalty for this for ages, plus about £3pm interest. Does anyone know if I can claim this back in the usual way? I'm unsure because it's a lower amount than the normal £39 charge for bounced direct debits etc. Do student accounts have different rules, and if I take them to court will I be in danger of losing? Thanks in advance for your help.

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Hi Leona and welcome, it may be best to post your thread on the thread specially for RBOS to get more specific advice but I'll try to help you. Firstly I would advise you if you can to open a "parachute" account with another bank as almost certainly if you take action against the Bank they will close your account in retaliation - against the rules, but thats what they do! Although £10 is below what most banks are charging, you could still send in a SAR request which will show any transactions on your account and show up the dreaded charges then you could raise a claim if they won't give it back. If on the other hand you would like them to disappear, you could send a request for the properly executed agreement (letter under General Debt - CCA requests). Send Recorded delivery or if you can afford it Special Delivery then you can track the arrival and do the countdown of 12+2 days

when they are in default if they haven't sent it to you and 30 days on they will have committed an offence if they haven't produced it, the debt being unenforceable - the choice is yours, don't let them bully you!

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Thank you very much for your help, Miss Muppet. Will have to think about that one as I have an overdraft with them and don't fancy having to pay it all back straight away!

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Hiya Leona,

 

How strange, I came across this earlier when looking at RBS charges as I had unexplained £10.00 charges each month on my statements. I thought was for being a Royalties account, however, I got this from their website.....

 

Unarranged overdraft - maintenance charge£28 per month

(£10 per month for R21/Graduate & Student customers)

 

Really hope this helps you honey. Having recently had a baby myself I know that it feels like you must have holes in your pockets. Don't let them grind you down and seriously look at shopping around for a new student account. All you have to say is that you are unhappy with the service at your bank and would like to swap. They are likely to swap like for like i.e. match your o/d. If you don't fancy doing it face to face (and let's face it your probably tied to the nappy bin at the mo!) have a look online - they are easy enough to fill in.

 

Good luck honey

 

love fiesty xx

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Thanks Fiesty! Yup, tied to the nappy bin just about sums it up. Have also just done some research on MoneySavingExpert and apparently these £10 per month 'maintenance charges' are unfortunately one of the ones that can't be reclaimed. :mad: I do have some other card misuse charges form a few years ago though, so might try to reclaim them, if I can find a spare minute! x

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No no Leona - you can claim these back. They are charges for exceeding your overdraft - you just pay £10.00 instead of the £28.00 cos you are a student.

 

You shouldn't have any maintenance charges on your student account as far as I am aware.

 

If you are still unsure check if you have been charged £10.00 every month for the life of your student account - I bet you haven't, and then compare month's where you have stayed in your o/d with when you haven't. I guarantee that when you have gone over your o/d, the next month you will be charged £10.00. Mine were usually charged on the 18 th of the month and looked like this

 

CHG TO 02/May A/C XXXXXXXX £10.00 18th May

 

If you still aren;t sure PM a mod for clarification but I'm sure that is correct.

 

xx

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NO worries!

 

Had a look and I believe these come under 'unauthorised overdraft fees' which you CAN claim back.

 

I started my claim with MSE too but it's better here!! Honestly get your SAR off and get started. It's a long slow process but so many people have been successful.

 

Good luck xx

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