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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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conaught/mackenzie hall/meritforce


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Hello can anyone help me please it all started with conaught getting in touch with me saying i owed a debt to RBS I didnt dispute it as i did owe them money i started paying £30pm from april 04 and have been paying it ever since.

Mackenzie hall then wrote to me oct 06 and said i owed them this debt i informed them that i was paying a SO to conaught for £30pm - they would look into it - didnt hear anything for a while. Have since wrote to me a few times i ignored them after my first encounter with their tactics on the phone!

Meritforce have now written may 07 and said i owe them saying they are coming to my property! within 7 days as of yet they have not been!

 

Who actually do i owe this debt to and how can i find out whats going on i cancelled the SO to conaught 2 days ago and if they dont own the debt why have they continued to take my money and how can i get it back?

 

Can someone please advise me as what to do next Please

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firstly dont worry or panic

they are a DCA [debt collection agency] THEY HAVE NO LEGAL POWERS!!

and they certainly dont call around. [typical letter]

 

it would be much much better for you to do some reading. this is a self-help site.

 

use the search at the top and type in m hall or just hall or conault

 

there are many many people like you that have had the trouble and that are alot further on from what you are experiencing now.

 

it will prob result in you sending a few CCA requests out & it should sort itself.

above all KEEP UP YOUR PAYMENTS

DONT ever talk on the phone to any of them!

you might even find that once the CCA request has run its course , you might not have to pay anything!

 

but again, i might be jumping the gun

 

good luck

 

we are all with you.

 

dx100uk

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good luck izzi :)

 

I'm dealing with these lot myself and you might want to take a look at my thread, it'll give you some good advice I've recieved from the very kind and knowlegable people on here:

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/94076-makenzie-hall-please-help.html

 

BB

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