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    • Today , after a lotof years i recieved a letter from this lot. Very friendly, "Were writing to remind you that we havent had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. uP TO 2000 I hadsucessfully gotten deferment on low income. But rarther thansign on as unemployed,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondance ceased from them, circa 2001. To date  I have had no correspondance from Student Loans. I was made  redundant in 2009 and  reached 65 in 2012 , at which age the loan should have been cancelled. Now ,today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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    • We have finally managed to obtain the transcript of this case.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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charlie41dimmock V water companies


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Hi, outstanding dept for water bills, received a letter from Robinson, Way & co Ltd re home visit to 'secure arrangements for payment', that was in march, no visit happened, still owe the amount of £327.03, not sure if any charges or just for water supplied.

Burried head in sand re depts now sorting them out with help from CAG and family member.

 

Mean while have moved and informed in writing both water companies, have a phone phobia, due to harrasment of dept companies, but no bills as yet, 6 months later, please advise re letters to send and wording, thanks karen

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Hi Charlie!

 

It's that burying me head in the sand that always gets me too!

 

It's great though when you sort everything out- try to keep your chin up while it gets sorted. The phone phobia can last for years though.

 

A lot of the letters in the "General debt" section can be adapted for all debts, whether they are for banks or other companies.

 

If your income is from benefits , rather than earnings, water companies can take money direct from certain benefits to pay off overdue accounts. Thats what we do with our water- its because its seen as essential by the DWP.

 

If I can be of any help, please shout.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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now received a letter from southern water, saying 'where have we gone wrong?

we have send you a whole series of letters we have tried to telephone you and a local representative has tried to call on you repeatedly but all with no success. our client wants full payment but this may not currently be within your means. we want to reach a staisfacory settlement for you. We are prepared to take into consideration your circumstances and any problems you have but we must hear from you.' call us

 

 

No way am I calling them, they are patronising.

 

a/ send an offer letter pay each month

b/ ignore it

c/ dunno

 

Also been in new property 6 months no water bills yet, informed them in writing, what more can I do

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I think a would probably your best bet.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Hiya,

 

I am unfortunate enough to be a Southern Water customer and have dealings with Robinson, Way & Co. too. Take up the offer of dealing with SW. Robinson, Way & Co are the most devious, nasty pieces of work I've ever dealt with. I have a debt repayment arrangement with them, and due to starting a new job had unstable finances for 6 weeks. I informed them of this, and that I intended to pay nominal sums until I recovered, yet they still sent a monkey to my door on Friday. :evil: Having paid £500+ I'm hardly going to run from the remaining £100, am I?

 

Keep on at SW about paying at your current address. I (foolishly/naively :rolleyes:) let them tell me that I couldn't set up a Direct Debit until I received my first bill which finally came a year after I moved in. Now they are harassing me to increase my payments to cover the arrears. What a cheek!

 

K.

Kelly

Settled: Nationwide £372.55

Before you do anything read this:

Guide to Reclaiming Bank Charges

 

Most questions can be answered by checking out these links:

Frequently Asked Questions

Step by step instructions

Letter Templates

And don't forget to use the search facility! Chances are your question has already been answered on another thread. Good luck

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