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    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
    • Thank you so much. Yes, I wish I had done my research and not paid. It's all for the same car park. Here is one of the original PCNs, they are all the same bar different dates. PCN-22.03.24-1.pdf PCN-22.03.24-2.pdf
    • Hi Clou, Welcome to the Forum and thank you for reading first before you posted. There seems to be many problems with Cornwall and getting a signal to use your a phone which could be why these parking companies don't use alternatives. It is a shame you paid the first one as you would probably have not had to pay that one either.  Was the car park at which you paid the same parking company as the one sending you these PCNs? On the subject of PCNs could you please post them up so we can see if they comply with the Act.
    • 1 Date of the infringement 16th March   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22nd March   [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s   3 Date received unsure   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] UNSURE   5 Is there any photographic evidence of the event? Yes   6 Have you appealed? [Y] post up your appeal] Yes. Stated incorrect location was used in JustPark app as honest mistake. Rejected of course.   Have you had a response? [Y/N?] post it up Yes, rejected:   Site: Sea View Car Park, PL27 6SR Date of Event: 16th March 2024 We are in receipt of your challenge in relation to the above Parking Charge. Appeals must be handled in a fair and consistent manner, therefore, in order for us to cancel any Parking Charge; it is necessary for us to find that the Notice was issued in error. As per the clear and prominent signage at this location ('The Contract'), drivers agree to pay the sum of £100 if 'A valid ticket is not displayed face-up on the dashboard; enabling all of the printed information to be inspected'. 'The Contract' also details that there is an exception for those with a valid mobile session in place. Had the driver felt that the terms of the contract were unacceptable, they had the option to seek alternative parking. By remaining, the driver is deemed in law to be bound by the terms of 'The Contract'. Our photographic evidence confirms that a valid ticket was not displayed, and a search of our records confirms that no mobile session was in place for the registration XXXX at this location; therefore, your appeal is declined. We note that you have submitted evidence of payment; however, said payment is not for this location. It may be the case that you feel that the charge is unfair; however, there is no legal basis to now reject a charge that the driver has already agreed to pay. In light of the above, the sum £100.00 is payable by 21/05/2024 or £170 thereafter. Our internal appeals procedure is now exhausted, our decision is final; therefore no further correspondence other than payment will be addressed or responded to. Should you disagree with our decision, you may submit an appeal to 'The Independent Appeals Service'; full details are on the rear of this letter. 7 Who is the parking company? Alliance Parking LTD   8. Where exactly [carpark name and town] Sea View Car park, Polzeath, Cornwall   For either option, does it say which appeals body they operate under. IAS Hi there, thanks in advance for any help on this.   Had 3 'PCNs' in post from Alliance for parking 3 times over a period of two weeks, unfortunately we were away from home so letters must have come over the two weeks but we received all at once if that makes sense. I realised I had used the wrong location on the car park app. The signs are not clear what the location is called (no code.) I only had receipts for two instances so I assume the first it didn't go through as had terrible signal. Paid £60 for one of the fines. Appealed the others saying it was an honest mistake and not very good signage (unfortunately submitted on their website and have no evidence of my appeal.) received the rejection of appeal as above.   Have now received the attached letter of claim. I have done some research for the amazing snotty letters but wonder if someone could kindly help me with writing one specific to my case? Thank you so very much in advance. LOC-alliance-1.pdf Apologies, 2nd page of LOC here. LOC-alliance-2.pdf
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Up against the Alliance Cont....


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:?: I posted this a couple of days ago and had a very propmpt reply. The suggestion was to post my issue here actually on the A & L Forum for you all to see. hopefully some further advice and input can be added. I would be most grateful. After having read the FAQ's, I am still unsure about the matter of adding Interest. I originally chose NOT to go for Charges Plus Interest and as you can see, the amount still came to just under £5,000! When I go for MCOL do I have to claim for the Interest at £0.00000022 per day or whatever it is? That will push my claim over the Small Claims limit and cause me a potential problem won't it??....................

 

 

Hi People, I have just found you today after following the first few steps from Martin Lewis's MSE site. In short I am pursuing A & L for a significant sum. Nearly £5K to be precise!! I have just informed them that I intend to go to Court to retrieve my money and have received the response that they are looking in to it....Surprise!

:confused: Couple of Qu's if I may please??

How long do I wait for A&L to "look into" my claim before I go to Money Claim in the Court?

Because my claim is for literally just under £5,000 without interest, does this mean that It will be likely that the Small Claims Court will not handle it and perhaps forward it on??

I really would apreciate some guidance please

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Hi there,

 

I believe you have to wait for 28 days from the first letter you send to the bank asking for your money back before you can proceed to MCOL. Martin Lewis suggests giving them 14 days to reply to the initial letter and another 14 days for the letter before action.

 

I'm not sure about the £5k part (although I've no doubt read about it somewhere:rolleyes:). I'm sure someone will be along to help you out on this soon but, if not, give MCOL a ring and they'll put you right.

 

By the way, I'm pretty sure it's recommended on this forum not to ask for interest initially, which means you've done the right thing.icon7.gif

 

Good luck with your claimicon7.gif

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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If you use the spread sheets on here, it will add all your interest for you.

 

But dont include it until you are ready to file at court.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 2 weeks later...

:?: :?: Hi All, Sorry to act dumb but I really don't want to mess this up! I have now waited patiently since the A&L sent me a letter on May 18th saying they "Will look into it etc etc" Obviously heard nothing. I sent my LBA on Tuesday 15th May asking for a response within 7 days. They obviously did respond within that time but clearly not positively.

Do I know just Go for Broke now and fill out the MCOL or N1, or do I send another letter to A&L saying that I am not happy with their response so far and that I will give them a final seven days or something. I am just thinking that this will maybe reinforce my case against them by having given them ample opportunity to deal with it???

 

Thanks for the feedback so far, really would apreciate some more!!!!:)

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:?: :?: Hi All, Sorry to act dumb but I really don't want to mess this up! I have now waited patiently since the A&L sent me a letter on May 18th saying they "Will look into it etc etc" Obviously heard nothing. I sent my LBA on Tuesday 15th May asking for a response within 7 days. They obviously did respond within that time but clearly not positively.

Do I know just Go for Broke now and fill out the MCOL or N1, or do I send another letter to A&L saying that I am not happy with their response so far and that I will give them a final seven days or something. I am just thinking that this will maybe reinforce my case against them by having given them ample opportunity to deal with it???

 

Thanks for the feedback so far, really would apreciate some more!!!!:)

 

As above you can start court proceedings within 28 days of first requesting your charges back. No point whatsoever in sending yet another letter ... they've had plenty of time already and, as many of us know, they will not pay out the full amount until after court proceedings have begun and you show you're serious about claiming (although they'll no doubt make you a "silly" offer along the way.:rolleyes:

 

Lots of us have had proceedings transferred to our local courts and have been notified of a court date and had directions from the judge as to what the "court bundle" should contain, so you've got some way to go yet if you want to pursue it. You have to bear in mind that, if you do commence court proceedings, there is of course the possibility it will go to court, but it's unlikely and, even if it does, it's even more unlikely A&L will turn up:rolleyes:

 

Hope this helpsicon7.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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:) Thanks Mimi. I have just spent the last 40 mins reading your thread! WOW you really are into it all ..I'm very impressed if somewhat daunted by what may lie ahead of me, but hopefully, with your good self and others to help I'm sure I will be ok!!!

Ok, tomorrow I will be taking them to Court...no messing.

I think I will complete the N1 form rather than MCOL so that I can personally deliver it to my Local County Court.

Would you suggest anything different??

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:) Thanks Mimi. I have just spent the last 40 mins reading your thread! WOW you really are into it all ..I'm very impressed if somewhat daunted by what may lie ahead of me, but hopefully, with your good self and others to help I'm sure I will be ok!!!

Ok, tomorrow I will be taking them to Court...no messing.

I think I will complete the N1 form rather than MCOL so that I can personally deliver it to my Local County Court.

Would you suggest anything different??

 

LOL ... yes, it is rather a long thread:rolleyes: Hopefully though, all the stages I and others have been through and the great help we've had along the way will assist others like yourself. Every case is different but, then again, there are many similarities between what we're all going through. The fact that so many of us are way ahead of you is good news for you as you'll get lots of useful advice along the wayicon7.gif

 

I used MCOL but you should do whatever you feel happy with ... lots of people prefer to deal direct with their local court, so go for it, good luck and keep us up-to-date with how you're doing and what questions you need to ask along the wayicon7.gif

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Awesome! Thanks very much. I'm sure i will be firing off a few more questions over the coming days, weeks and months possibly??

:?: If I file my N1 this week, what sort of timescale do you think I should expect before a conclusion??

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Awesome! Thanks very much. I'm sure i will be firing off a few more questions over the coming days, weeks and months possibly??

:?: If I file my N1 this week, what sort of timescale do you think I should expect before a conclusion??

 

It depends how busy your local court is ... could be weeks, or even months. I'm not sure if dealing with your local court direct might speed things up a bit, quite possiblyicon7.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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  • 2 weeks later...

Hiya,

Literally the morning of going to file my Court Claim I received a letter from the A&L offering the usual paltrey difference between £12 and the amount they originally robbed off me etc etc. Basically the standard response most people have been getting!

I'm sure Ive seen some response letters posted somewhere on the site but I can't locate them?? Can someone possibly direct me please??

Obviously my intention is to tell them to place their offer in an orrifice where there is no light, only total darkness!

Thanks

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This may help you when if you want to file a claim. Its from Michael Brown via mochamoo..................

 

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13

 

All the best in your Claim - William

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