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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sportingjack Vs YB urgent help please


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I have hit the claim button, then last week received a barred notice from the court. On contacting them they say YB are apparently trying to get the calim struck out. YB did not correspond to me at all on this.

 

Just come back from vacation and got an order from court stating

 

" Unless the claimant do by [time] on the [Date] (21 Days from order) deliver to the court and to the defendant a schedule setting out each charge repayment of which is sought, showing the date, amount and alleged reason(if any) for that charge being made, the claim may be struck out and the claiment do pay the costs of the defendant such costs to be the subject of detailed assesment (if not agreed)

 

Any party affected by this order may apply within 7 days after service of it to vary, amend or set aside"

 

Has anybody had this before ? if so please advise how the reply should be worded and the schedule be laid out

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Schedule of charges:http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=5

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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The schedule of charges should be sent with the prelim letter and another copy with the LBA. When you file your claim online you can then add interest and you need to send three copies of the schedule of charges to the court asking them to attach to your claim.

Have you still got your statements? or have you sent the originals to the court?

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Still got all the originals statements.

 

I need to respond to the order before weekend, i have generated a full schedule including estimated charges at 8% per annum so i am ready to respond really.

 

Unless you recommend something else

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I am not an expert and maybe someone with a bit more knowledge will jump in and correct me but I would send a schedule to YB and the courts asking to have it attached to your claim but maybe someone will correct me if I am wrong.

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Absolutely correct, Schedule of charges to the court and solicitors. Send it guaranteed next day delivery. Then you have a definate proof of delivery. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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