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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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abbey helll please guide me in the right way


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HI ALL

 

OK AM WANTING CLAIM ALL BANK CHARGES ROBBING ABBEY (NATIONAL ) HAVE ROBBED ME FOR 6YEARS WISH IT COULD BE MORE AS I HATE THEM SO MUCH AND BEEN WITH THEM AS LEAST 15+YEARS AND HAVE NEVER OFFERD ME ANY THING ONLY A O/D SO IVE STARTED THE BALL rolling by sending a £10 cheque to abbey stating 6years bank charges use the template letter here thanks had a letter a few weeks later saying usal rubbish we are investigating your complaint RUBBISH and so i waited for my six year statements had a letter from abbey saying thanks for your recent enquiry requesting information on bank account also acknowledgement receipe of your £10.00 fee then the letter stats the transactional information remaining on our systems normally covering the LAST FOURTEEN MONTHS WILL BE SENT OU IN THE FORM OF INDIVIUAL DUPLICATE STATEMENTS AND A STUPID SUMMERY OF CHARGES DEBITED FROM YOUR ACCONT BACK TO JANUARY 2004 SO after reading this letter i was so mad i rang them up asked for the person whos name is on the bottom of the letter as says if i have any questions to call the number above on my letter which i did after 30mins on hold i got to speak to someone who was no use what so ever and COULDNT OR WOULDNT HELP ME OR PASS ME ON TO A SUPERVISOR OR MANAGER SO I ENDED PHONE CALL AND RANG AGAIN SPOKE TO ANOTHER PERSON WHOS ENGLISH STUNK TOOK 5MINS JUST FOR HERE TO SPEEL HERE NAME FOR FUTURE COMPLAINT AS THIS TIME AFTER ON HOLD I WAS IN TO 50MINS WHICH IVE GOT TO PAY FOR SO WANTING TO CLAIM THIS PHONE CALL BACK ASWELL AS SHE WAS NO USE AGAIN AND JUST PROMISE ME 6YEARS STATEMENTS WOULD COME THIS WEEK WHICH THEY DID BUT ONLY 14MONTHS SO SOME ONE POINT ME IN THE WAY I NEED TO GO TO CLAIM PHONE CALL BACK THAT WAS A WASTE OF MY TIME AND MONEY MAKE A COMPLAINT ABOUT THE TELEPHONE GIRL THAT I COULDNT UNDERSTAND AND HOW TO GO ABOUT CLAIMING ALL MY CHARGES I GUESS IS A FEW GRAND AND WANT TO BE A RIGHT SOD TO ABBEY AND ADD 8% ON ASWELL ALSO ANY ONE WITH ABBEY ADDRESS THAT MAY GET THINGS MOVING FASTER AS ABBEY FIRST 40DAYS UP IN A WEEK AND OTHERS AT WORK NEVER HAD THIS MUCH TROUBLE I HATE ABBEY

also forgot the statements the gave me for the 14months dont show any charges but got last couple of months statements that have got charges and intrest charges:mad: and do i send letters to my local branch ?

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Guest louis wu

Shane,

 

Sorry mate, I think I've lost the will to live after that lot:eek:

 

Can I make a small suggestion. Post your story in the Abbey forum, but just include the facts and any questions. Can you also include a couple of full stops please.

 

You will get lots of help and advice, but we all have our issues with the banks, so you don't need to include the rant (It is good to get it off your chest though:)).

 

Best of luck

 

Louis

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Guest ChloeJane

Hi Softshane,

 

Step 1.

 

Abbey forum - http://www.consumeractiongroup.co.uk/forum/abbey-bank/

 

Click the above link - at the bottom of the page is the button - "new thread". Copy and paste all you have written in there and it will be the right area for help.

 

***Please don't use caps lock though as its soooo hard to read***

 

Step 2.

 

One you have done that try this link here -

 

http://www.consumeractiongroup.co.uk/forum/barclaycard/85351-barclaycard-r-subject-access.html#post811212

 

This will run through the SAR.

 

I can understand you are angry and if you follow the steps and suggestions above it will be a start to get back at abbey for the fees.

 

All the best,

 

CJ

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Could we have full stops?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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