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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ja-de Vs Halifax **WON**


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Thank you for the ego boost, I've been feeling as though I've been walked on by these people at haliprats, that I'm waiting for the day that I can beat them at their own game. :DSo, it's really great that we can all get on, & help each other:D. You don't get that very much these days.

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I know, I feel elated, on a high, clever, etc etc........................:D:D

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13/07/07 **WON** Halifax

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Fank you, miz_print, good luck to you too. Haliprat's won't know where to turn hehehe:D

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Don't remember asking tilly, but thank you anyway. When you going on your hols then:idea:

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Well have a great time & you can tell us all about it when you get back:lol:

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Yes, hope so.lol

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That'll be great won't it??

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You're very welcome tilly.:smile::lol:

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Thanks money.:)

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Well I thought that I'd got all my papers sorted to take down to court in Leeds, but realised I hadn't done my spreadsheet. lol:confused:

SSL please help me:idea:, I don't know what I'm doing with all this Interest for this & that:confused:

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HiYa money, sorry I've been busy trying to get my spreadsheet right, think I've done it:| hope so, anyway. Thanks for the help, I need it right now, I've started to tear my hair out today.

Without going onto your thread, & searching for the answer to the question I want to ask; how many copies do I need of everything, Pleeeeeease:idea:

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Thank you SSL, you & money are great, not forgetting tilly of course,:D:D (wish I was on that beach right now):p

Next question! Where else apart from the court do they go, If anywhere:idea::idea:

Please

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So, I send 2 copies to the court's then:confused: (just tell me when your fed up of me lol:D)

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Yes, I assume that it would be best to send Recorded Delivery

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Thankooo miz, wasn't sure what to do at all.:confused:

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:D:DI know I've said it before, but, everyone is soooooooo friendly on this forum:D:D

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I really do hope so, money. You were right when you said that its not easy when you're not sure what to do. Its much easier when its done though. Just gotta get it sent off to the court in the morning.

:idea:Is there a list of address's for all the courthouses in England:idea:

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Thankoooo money:D:D

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Yes, unfortunately it's a 1 hour bus ride into Leeds, & I flatly refuse to take the car there. lol

It is absolute chaos on the roads in the centre of Leeds, & unfortunately that's where all the court's are.:(

In fact, seeing as it's gonna contain a cheque for £30, I will send it by Special Delivery, I know it's dearer, but at least I 'll be able to track it better than Recorded;).

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Thank you Mr mmmm, you are such a nice man:grin::grin:. Do you know leeds then:idea:

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No, not at all money:shock:, I was just asking, he seemed to give me the impression that he was in agreement with me about Leeds City Centre, as it is such a nightmare to drive through:).

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Ooh, you are awful, but I like you;):D

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Thanks overflow. I suppose we are, lets hope we both hear something before it even gets to the court date. :D:DGood Luck to you too, & to everyone who are waiting for a "payout", of returned penalties:D:D.

Geez overflow, you were here very early this morning, or is it that you haven't been to bed:shock:

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SSL, who do you write cheques to, please:?::?:

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Thank you, SSL.

Just off now to post it. Talk to you soon.

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