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Anyone taken on NEXT?


honey28
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Has anyone filed claim against the NEXT storecard? I send off an email on Sat for copies of all invoices as I know that I had charges with them. I would be interested to hear if anyone had any experience of them?

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I received an email from Next today relating to my DPA request. They advised that they had received numerous requests of the same format (no!) and asked was it in relation to reclaiming charges. They went on to say that they had never charged late payment fees on any accounts. Now, I have a terrible memory and I cannot find any old statements - the account has not been used for a few years - but can anyone confirm if they have had any charges by Next for late or non payments??

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Ive kept all my statements for the last 3 years ive been with Next. Trust me when i say my account is in very bad shape- they have not added any charges whatsoever- but on my balance of over £300 interest is added at around £5-8 per month. I dont know what this interest is- maybe they add on a few quid if you miss a payment? Anyway none of your usual £20+ for late payments etc.

 

In saying this i can only speak for myself......

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That's all I needed to know, Thanks. They sent me another email advising that in May 2006 they started to charge £5 following 2 late payments so you may have a case coming up soon.... !!!

Good Luck!

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  • 1 month later...

let me know how you get on with next as i also have no statements but i am sure i have made late or non payments and must have had admin charges or something against my account?

Halifax - S.A.R - (Subject Access Request) sent 25-07-06

Some, but not all statements received 16-08-06

Some more statements received 25-08-06 but not all!!, gentle reminder sent 29-08-06 saying they have until 04-09-06 to comply

Remaining statements turned up 02-09-06, just in time!!

Prelim letter sent 16-09-06 (£2035.00)

LBA sent 02-10-06

MCOL completed 16-10-06 total now £2364.79:p

SETTLED IN FULL 28-10-06:D

 

Studio - S.A.R - (Subject Access Request) emailed 25-07-06

trading stement received 03-08-06

Prelim letter sent 22-08-06 (£209.90)

SETTLED IN FULL 13-09-06!!!!!:D

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Hiya - what address did you send this to please?

I'm compiling a Store Cards contacts list to make things easier for future claims.

 

Thanks

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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