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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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very quick, need advice


jmuggali
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Just about to phone the Halifax back, I won by default but the Halifax have sent a letter and paid in £382.42 less than I claimed as they "dont consider that you are entitled to the further £382.42"!

 

Didn't they have a chance to file a defense at court, and can they do this? they say they will enter a defense, how can they if I've endered a judgment by default on the 24th of April?

 

Sorry it's not linked to my thread but I needed a quick answer. Cant touch the money as I havent got my cash card back after snaping it, doh!!!!

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If they have paid you I cannot see how they can now enter a defence-maybe be worth giving the court a call to see if they have the case as open still.

 

Do you know what the £382.42 relates to?

PPMAN159

 

If this comment has helped please click on the scales.

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If you issued an N1/MCOL, and they ignored it (did not acknowledge and/or defend) then you can ask the court for Judgment.

 

Inform the Court that they've paid what they have, and you are looking for the remainder. Very helpful people, court staff ...

 

Tell Halifax this on the phone - maybe they'll see reason? Maybe ...

 

Good luck.

"Weasel (n): any person or group that operates in that vast grey area between good ethical behaviour and the sort of activities that might send you to jail".

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just done some sums, looks like they missed off my chrges from Nov 2000 untill March 2001 plus the intrest, however My 1st letter of complaint was registered with them on the 23rd of November 2006 as this was when I was first made aware that the charges on my account might not be legal.

 

I did do it arse backwards, claimed 2 lots 1st for 2003-2006 and now 2000-2003 started both claims together. If the Halifax wanted to defend have they not been given enough time to do so? thanks for the replies, phoning the court now.

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If you issued an N1/MCOL, and they ignored it (did not acknowledge and/or defend) then you can ask the court for Judgment.

 

Inform the Court that they've paid what they have, and you are looking for the remainder. Very helpful people, court staff ...

 

Tell Halifax this on the phone - maybe they'll see reason? Maybe ...

 

Good luck.

 

I recived judgment on the 24th of April, they totally ignored my claim untill now.

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