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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Serious Fraud Office


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Has anyone considered approaching the SFO as a group since they will investigate if you meet the following criteria, particularly when the lenders come up with a cooked up agreement (CCA)

 

Factors considered:

 

  • does the value of the alleged fraud exceed £1 million?
  • is there a significant international dimension?
  • is the case likely to be of widespread public concern?
  • does the case require highly specialised knowledge, e.g. of financial markets?
  • is there a need to use the SFO's special powers, such as Section 2 of the Criminal Justice Act?

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are you thinking of taking on the DCA's or the banks?

 

i was thinking the other day a DCA would be a perfect place for ID thiefs and card cloners to work.

 

They seem to search peoples personal details regardless of if they have permisson or not

 

they take payment details over the phone

 

i wonder what checks and balances DCA's have to stop this or if anyone has raised this with ICO,OFT/TS. I guess if id fraudsters where operating out of a DCA that would come under the serious organised crimes agency

 

anyway this is me just being suspcious and paranoid

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There's lot of discussions on DCA's not having enough paperwork to pursue a debt and they seem to be holding on D of A as a way of proving debt. In some cases there are people who have clearly paid their debts off but are still being chased, IMO this is nothing short of defrauding people of money.

 

If enough people make representation to the SFO they might look at it.

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On the other hand can the SFO really be trusted to do the right thing in light of the recent Saudi/Bae scandal, where they were pressured to cancel a long-term investigation into financial ireegularities because it was in the "national interest" (for which read kickbacks to UK nationals and entities from the massive £100 billion Al Yamamah arms deal) but which was "painted" in the press as being only to avoid upseting to the Saudis...

 

Shoestring

The more I read this site, the more congratulations I want to heap on CAG for the invaluable service they are performing. Bravo!

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