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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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UKPC-fine for parking in my own space?

dty

By dty
in Private Land Parking Enforcement

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dty

dty

Posted
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Hello all...first time poster in dire need of advice :)

 

I see you have already got a thread on UKPC but I dont want to 'hijack' that one so I hope its allright that I start a new one.

 

I live in a flat with a designated parking space and recently UKPC took over the contract of overseeing that cars without a parking permit were not parking in the residents spaces or the visitors spaces. They sent everyone a badge to have in their cars and I put mine promptly on the dashboard of my car and it has remained there ever since and is clearly visible to everyone. I didnt stick it to the windscreen as I am not keeping this particular car for much longer.

 

One day I receive a parking fine for parking in my own space and I immediately send a letter with a copy of my parking permit saying this is in fact my own space. UKPC then send me a photograph of my car shot at an angle where you cant see the dashboard of the car properly but only the windscreen.

 

I write to them again explaining all this and today I get another letter that is clearly just a copy and is not written specific to my case as it says Dear Sir and claims that they are not waiving the parking charge. It furthermore says that if they have not received my pay before December 10th 2006 :confused: (did they miss the fact that it is 2007) they will hand it to a debt recovery agency. I have never in my entire life dealt with such a crap company that doesnt even have phones for customers to ring in. I am now at the end of my tether with this and wanted to know what my rights are in the matter? I am a foreign student here which results both in my lack of funds to hire a lawyer, I dont know how the system works here and I have no idea how this thing will go if it goes to a debt recovery agency:eek:. Will I have a stain on my record or...?

 

If any kind soul out there has any answers or advice on how to handle them I would love to hear from you.

 

best wishes to you all

 

dty

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Filthy Monkey

Filthy Monkey

Posted
Posted

These guys are just trying to [problem] money out of you. Whatever you do, don't pay. I'm in a similar situation, with about 40 outstanding tickets for parking in a space I paid £15,000 for. Obviously they won't get their money, but every now and then it's fun to call them and have an argument about it :)

 

Read through the advice on the thread Demon has pointed you towards and I'm sure you'll feel much better.

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dty

dty

Posted
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Dear both

 

Thanks for the replies. I have had a read through the forums and I cant believe what this company is up to :eek: and I also want to say how great this website is :-D I am glad I found it.

I will be writing UKPC another letter today and I will keep you posted on the progress.

 

best

 

dty

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Zamzara

Zamzara

Posted
Posted

It's highly unlikely that this will ever get to court, but for future insurance take some pictures of your car with the permit visible, and then one exactly like theirs with the permit on display but out of view due to the angle. These could also be useful if you need to make a future fraud or blackmail complaint.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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dougiedickson

dougiedickson

Posted
Posted

Yeah too true, never thought about that. My mate actually called them to pay and got an automated thingy. After giving his card details it asked for his phone number, he gave his mobile and the automated voice then said you have given less than 11 numbers! Funny thing was it was his mobile number he gave and that is 11 numbers. Silly bugger then tried again 12 times

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dty

dty

Posted
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It's highly unlikely that this will ever get to court, but for future insurance take some pictures of your car with the permit visible, and then one exactly like theirs with the permit on display but out of view due to the angle. These could also be useful if you need to make a future fraud or blackmail complaint.

 

Thats a good idea, I will make sure I will do that...thanks for the tip Zamzara :)

 

best

 

dty

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  • 4 weeks later...
dty

dty

Posted
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Just a little update

 

I have now sent UKPC in all 3 letters and today I recieved that the parking penalty has been passed on to a collection agency Hunter Forrest and Co. This is starting to worry me now as UKPC are basically not communicating with me at all.

What do I do now? :confused:

 

All advice will be appreciated

 

best

 

dty

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Zamzara

Zamzara

Posted
Posted

Hunter Forrest is UKPC. There's a couple of threads mentioning this. It's a trick to make you think the issue is escalating when in reality they can do nothing.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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dty

dty

Posted
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I had a read around after I posted and I feel a bit more calm about it now. thanks for replying zamzara :)

All this is just adding on to a lot of worry that I have at the moment ...I'll just have to keep cool about it. They are doing an excellent job of scaring me I must say.

 

best

dty

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dougiedickson

dougiedickson

Posted
Posted

These guys are taking the mick to be honest. Even if you get a letter from any debt collectors just write to tell them you are still denying the charge and are still disputing it with UKPC and that they are not communicating back with you. They in turn will go back to UKPC and it may or may not stop. Stuff them thats what i say...... It's sunlikely to go the full way to court and if it did im pretty sure the judge would say " hang on why is this here you didn;t even bother to communicate with this person!" he's throw it out as he/she knows as do we that you are not liable for a ticket on private property as they claim. Only the driver is technically if they prove who they had a contract with to park it there in the first place. Keep cool and laugh! I do!

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