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    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
    • The average high street easy-access account pays 1.7% interest - but savers could earn 5% if they moved their money elsewhere. We look at which banks have the top rates.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CCA's and Dave against the world !!!


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i've had a complaint with Monument and cannot seem to contact anyone anymore, as it has changed to Skycard and they cannot find my claim or my details. All the tel no's now go to Skycard.

 

barclays cannot find anything as well and say to contact Monument.

 

this is after the bank, whoever it is, has offered to pay the claim in full, letter rec'd in June, now no-one can find it!

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then if nothing is forthcoming you have the choice as to whether or not to continue paying. (think about that bit carefully)

 

someone somewhere must be responsible for owning the debt.

 

If it turns out that they dont have the agreement then you could (if you wish) just walk away from it.

 

Thanks Dave,

 

The account was sold to Cabot many years ago and i have been paying them up to last year until i did a CCA request. Cabot say they're not the creditor but still want the money.

 

Just received email from FOS (and letter), it is Barclays who will send me a cheque for £1275.

 

This is the only bank via the FOS which has offered to pay me directly (last month they paid charges back to me on another complaint). The rest have said they will pay the DCA and the FOS agree, even when i've settled with the DCA, so i'm stuck with those (£12k of my refunds given away to DCAs).

 

So looks like Barclays are settling this month!

 

They offered £40 of £125 charges a few months ago out of the £1275 i claimed, and now the whole amount which includes charges, PPI, interest on these and interest charged to the total at the statement rate, making £1275. Mind you, this is the figure i gave when it passed to the FOS last year in June 2007 and there's another £350 of interest since then, but i said i'll accept the £1275 (and write off £350) if they pay by cheque, or chase the £1625 if they don't. They said they want to settle.

 

Now, should i chase Cabot on the unenforceable issue and claim interest back that i paid, plus default removal and compensation, as they haven't sent anything resembling an agreement?

Edited by tifo
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now what should come in the post this morning (wed) an offer from the bank to completely wipe the debt and forgo ANY enforcement or recovery action, (without admitting any liability of course)

 

Lucky you! Well done.

 

I wish the DCAs were like Barclays.

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Most DCAs are quite easy to handle ... unless you get the likes of cabot or lowells.

 

but getting them to do ANYTHING is a pain especially removing defaults etc

 

I have 3 accounts with Lowell and 2 with Cabot and none have complied with s.78 requests but Lowell continue to huff and puff every week. Cabot went quiet last year.

 

And they continue to record defaults which is what hurts.

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I have 3 accounts with Lowell and 2 with Cabot and none have complied with s.78 requests.

 

.... and numerous with other DCA's.

 

Altogether, these are hurting a lot and i have passed a few to the FOS, who sometimes seem to think that because i have other defaults, i am not entitled to receive any compensation for the one i am complaining about as it doesn't affect my credit rating. Yes, it does i say, it shows me owing more than i really do.

 

For two complaints, i have been awarded compensation by the FOS but this has then been used to send to the DCA, along with my charges refund.

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  • 2 weeks later...
I think there was something posted by Bankfodder about having to declare and pay tax on any refunds you get from the Banks. I can't find it at the moment.

 

As far as i remember that post, the actual amount of charges is your own disposable income being returned to you, so is not taxable. You already paid tax on this.

 

If you get any interest or an amount above the total charges, that needs to be declared as income. This is the way i am doing it but will call the IR to confirm.

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  • 2 weeks later...
anyone with MBNA agreements sold to Cabot should check whether or not they are designed around IRISH law within the agreement too...not sure what that was all about, but they won't stand up in an English or Scottish Court that's for sure

 

Would that apply to all MBNA agreements, including ones sold to other DCAs?

 

How would i find out if Irish law applies?

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Look at the agreement and see which law it says it relates to English or Irish :D

 

don't have it, DCA only sent an application form.

 

should i ask MBNA directly for the agreement?

 

2 accounts have been sold to DCA, i have a CCJ for each and a charging order on one.

 

last year, MBNA paid me charges back and paid interest at the statement rate. Still chasing them for the PPI which was more than the charges. Application form clearly ticked 'NO' and they've said they have no record of the 'conversation' in which i later agreed to have this.

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  • 3 weeks later...

Does anyone know if s.78 CCA 1974 and OFT debt collection guidelines apply to current account overdrafts as HSBC are saying they don't?

 

I've received a response to an 'unfair treatment' letter i sent to HSBC bank re their lack of CCA response and selling the account. They've referred to their solicitors as i allege many things.

 

Their letter states that a s.78 CCA request cannot be fulfilled because no credit agreement exists in relation to the overdraft because of Part V exemption etc. and that the CCA 1974 does not apply to current accounts because there is no 'credit'. Because of this, the OFT debt collection guidelines also don't apply.

 

They're quoting an OFT determination of 21 December 1989 and that nothing has to be supplied re s.78 and they don't have to comply with OFT debt collection guidelines. I can only find references to a determination of 1 February 1990 and in the Coutts & Co case.

 

Yet, at court for this account, their POC stated "payment due under an account regulated by the CCA 1974" and i got a CCJ. I still have this showing on my records even though i don't owe HSBC any money for this account as it was sold, but i've been told that the CCJ passes to the new owner even though it was given to HSBC.

 

I need to respond to them soon as it's been a few weeks but i cannot get a definate answer here.

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Not to split hairs Dave, but I think you missed out the PD from "cpr 16(7.3)" as it's actually in the practice direction - just so folks don't go looking for the non-existent 7.3 in CPR 16

 

CPR 16 7.3

 

7.3 Where a claim is based upon a written agreement:

(1) a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing, and

(2) any general conditions of sale incorporated in the contract should also be attached (but where the contract is or the documents constituting the agreement are bulky this practice direction is complied with by attaching or serving only the relevant parts of the contract or documents).

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  • 6 months later...
Hiya FG!

 

I am after a booklet published by the OFT that explains all about the prescribed terms. The link at the OFT has been deleted by them. All I know is the booklet is referenced OFT786a.

 

milly XX

 

Milly, i uploaded this for you on the other thread also ...

 

MEGAUPLOAD - The leading online storage and file delivery service

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If Tifo does come back....I notice the document says 'Draft.' Do you happen to know if it was ever finanalised??

 

No, i don't know. This is the only copy i have, can't seem to find a finalised one on my PC. I think it should be OK though.

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