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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

I've won! - Case No 6QZ31698


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mailto:bankfodder

:D I completed the Money claim on 18/5 & it was acknowleged 23/5 stating they were defending.

I received a letter from the Halifax on Saturday advising they are paying £1691 :D claim plus £355 interest & £120 court costs as it would cost too much to defend! I'm chuffed to bits & am donating now compliments of Halifax!!:D

 

A very big thank you too all of you :D who have both set up the site, templates, offered support & advise along the way. Without which Halifax would still have MY money.:D

 

Good luck to all those still persuing their money & don't give up. I only started 28/4/06!:D

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Congratulations on an awesome result!! Don't forget to complete the survey and give a little back (5% would be cool) by clicking the donate button!!:)

 

edited - I see you already donated - sorry! well done

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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yep - bet that one'll stick in their throats lol!

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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great result Julie and in just 4 weeks too

 

Good luck with the next one (you got 24 hours for the champaign Ha Ha....

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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That's excellent news!!

 

I'm 3 days behind you, so if they stick to the same timeline I should be recieving a letter tomorrow! WooHoo!

 

Not that I'll hold my breath :rolleyes:

 

Anyway, Congratulations and Well Done!!

 

Another satisfied Customer who has been given a little "xtra"

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yay hooorah whoop whoop!

 

lol sorry for the over excitement... but big congrats on getting YOUR money back :D

 

always brightens up my day when i see yet another person taking Halifax (or any bank - but especially Halfix!!!) down!

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mailto:bankfodder

:D I completed the Money claim on 18/5 & it was acknowleged 23/5 stating they were defending.

I received a letter from the Halifax on Saturday advising they are paying £1691 :D claim plus £355 interest & £120 court costs as it would cost too much to defend! I'm chuffed to bits & am donating now compliments of Halifax!!:D Well done Julie not only for WINNING but also for donating!

 

A very big thank you too all of you :D who have both set up the site, templates, offered support & advise along the way. Without which Halifax would still have MY money.:D Very encouraging for those just starting or for those like us still waiting!

 

Good luck to all those still persuing their money & don't give up. I only started 28/4/06!:D It doesn't take long with CAG support!

 

A job well done indeed! I bet you're wearing a big smile lol

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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Smiling like the wide mouthed frog. :D

 

I'm promoting the site to friends as much as poss & lunchtimes at work have become a time lfor ogging on to the site. :)

 

Did anyone see GMTV this morning, a representative of another site penaltycharges.co.uk was discussing bank charges & their success (30k returned between Feb06 to dat) Whilst I'm sure they are doing a great job too their site doesnt' compare to this site.;)

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30k ??????

 

Nothing compared to here.................

 

Is that site FOR EXISTING CUSTOMERS ONLY ???

 

:razz:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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