Mum lives abroad now - can she claim?

[Michael Browne]

you could act on her bahalf too if your mother tells them in writing, this may be usefull if a court appearance is required.

On the rare off chance that it ends up in a court hearing, your mother would have to be present

[Michael Browne]

So she needs her statements, does she have to send the SAR? If so, i'll get her to sign the letter and post it to me, then I'll forward it to Rbos.

Yes, that's fine

 

In the first letter does she need to state that all correspondence for this claim should go to my address?

This would be best, with the letter headed with your address

 

Or should we say that I'm acting on her behalf from the beginning and do it all in my name and address?

I wouldn't mention this, since the bank may refuse to deal with you. In other words, everything in your mother's name, with her signature, but your address

[Michael Browne]

I've got a nasty feeling that it won't make any difference. They probably don't read them that closely, after all they're getting hundreds of identical letters every week. They probably just log the request with the a/c no. and that will then automatically throw up the French address as the return address, which will mean your mother posting them back to you.

 

You can send the prelim and LBA (with your mothers address) and she can email any replies back to you ( or read them over the phone). They're going to be bog standard replies anyway

 

Once you file at court, there is a space to write a different address (ie yours) for service of documents, so any court papers would then come to you