Jane Vs Hsbc

[lateralus]

welcome to the forum..........

janey - do you mean six years. have you made a list to go with the letter - don't send statements or copies of s tatements. you need to have the charges in a list format - oldest first, name of charge and amount.

a list is fine for the first two letters - after that - when you file your claim - they should be on a spreadsheet - which figures the 8% interest you will add on at the claim stage.

good luck with your claim - don't be surprised to hear nothing back or a letter saying go away or even a letter saying they are looking into it -

just stick to the schedule.

[lateralus]

janey - if, by interest on this, you mean the 8% interest - figured by the simple spreadsheet or by some interest calculator - we don't advise asking for the interest until you get to the claim stage. if, you mean, the interest that shows up on your statements as an interest debit - with a DR next to it - that is overdraft interest and you don't just add it in with the charges - there is a complicated formula to figure how much of each interest debit is related to the reclaimable charge. you must use the advanced s/s to calculate it - and while the s/s does all the calculations - you will find that some, none or all of each interest debit is reclaimable.

so, if you meant that - we will have to get your spreadsheet sorted before you will know how much it will add. get back and let us know what you meant by interest so we can help you get it right - better to delay a day and get it correct than to make a mistake now that would be much more complicated to resolve at a later stage.

 

that is very strange about the s/s coming out in dollars - even mine didn't do that and i'm an american - lol.

[lateralus]

well, different strokes for different folks (old saying) now i guess it should be different strategies for different sites. yes, we know mse advises asking for the interest with the first letter, we say not until you file your court claim. that's after the first two letters.

maybe you could try once more - here is a link to the s/s - if it's coming out dollars i have to assume it's your computer -

England - Simple - Excel

England - Simple - Works

England - Simple - OpenOffice

try one of these and then another one - if they are coming out in dollars someone here must know how to sort it - it will be one of those right click thingys - i'm such a baby at this stuff.

i'll find out how to change your puter and get back.

[lateralus]

i knew it would be some easy thingy!

[lateralus]

that's me! a technophobe and proud of it!

[lateralus]

ahhhh, that part i like, you see............i'm def a people person - i write like i talk - on and on and on and on and on and on ad nauseum............

just ask my o/h and my sons and my friends and all the peeps on this site!