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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wingnutta vs NatWest**WON**


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Phew :o .. thanku fendy for the good advice (not forgetting all others who have helped me). I must admit, panic has set in a bit but having the support of evryone on this site as many others will agree is a huge plus and sure does beat those panic blues!

I will sit tight and wait. I am going away for the weekend so cant do anything then anyway. Will let you know as soon as i have a reply from cobblers :D - i like that name for them!!

ps - according to notice of issue, claim issued on 10th May, deemed served on 15th and they must reply by 29th May.. Fingers, legs, hairs all crossed.

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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Chances are they will defend, as they always say they will, but they will file defence at the very last second, typical................... and they will send you a copy of defence (ignore it), wait till you get copy of defence from court, with any directions on there of what to do next, then pop back and post again. Enjoy your weekend away and forget about the Cobblers................... theyre not worth one jot of anything in your mind this weekend. Leave them to stew on the claim. Lol xxxx Take Care. Enjoy. Sincerely. Fendy xxxx

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  • 2 weeks later...

ok, update - i have still yet to receive a response to my court claim. The date they must reply by according to the court is the 29th. So does that mean if i dont get anything through the post on tuesday that i win by default or is it as long as they have FILED a defence by tues??? As usual all help greatly appreciated.:)

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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Hi wingnutta,

 

You'll probably find that they'll get their defence in just in time, but you won't know about it at first. Give the court a ring on Wednesday to see if anything's been filed - and probs give them an extra couple of days on top of that as well. Even if you don't receive anything in the post on Tuesday - it doesn't mean they haven't filed. Don't apply for judgement too soon as cobblers will more than likely apply for a stay to have the judgement lifted and give themselves even more time to put their defence in - and this'll just drag it on even longer for you. Best of luck - xxx :p

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ok, update. I phoned the court today as i still have not heard anything from cobblers :mad: . According to my notice of issue, they had till the 29th to file a defence/stay etc. Now the very nice bloke on the other end said they nowh ave filed a stay giving them an extra 14 days. ok not totally unexpected, however he said it was filed yesterday which was the 30th. This is outside the period set by the court so how is this possible??? If it wasnt for hedgys advice i might have filed for judgement yesterday and then it would have got very confusing. Just seems to me that cobblers are really taking the mickey out of us.. Makes me mad! Guess i just have to sit tight now till the 12th.

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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Unfortunately Cobblers are paid by Nat West to take each case to its legal conclusion. So hence all these delaying tactics. Think about all the people that do not use sites like this that throw the towel in, because of all the obsticles Cobbetts throw in their way.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Unfortunately Cobblers are paid by Nat West to take each case to its legal conclusion. So hence all these delaying tactics. .

 

But, of course, the fact that they are paid by the hour dosn't make any difference at all

 

Steven

 

If this post is helpful, please click the scales

 

 

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Just seems unfair that court says "file a defence by 29th" yet they file on 30th and its ok?? Whats the point of deadlines then?? - Have not been up long after night shift so guess i am just having a whinge :o

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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Just seems unfair that court says "file a defence by 29th" yet they file on 30th and its ok?? Whats the point of deadlines then?? - Have not been up long after night shift so guess i am just having a whinge :o

 

It's even worse than that. If they don't file a defence at all and you apply for judgement they are quite likely to then apply for a stay!

 

We need a courageous judge who will tell them to abide by the rules or else...

 

Steven

 

If this post is helpful, please click the scales

 

 

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We need a courageous judge who will tell them to abide by the rules or else...

 

 

Hear Hear

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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ok, i got my notice of intention to defend from the court and boy does it bug me. They filled paperwork in on the 29th and it was definately filed on the 30th, the day after the deadline given by the court. Is there anyway i can use this against them.. i am really furious about this. Is it worth writing a letter to cobblers or is it best to leave it till the 12th which is their last day. I really want to give them a piece of my mind. I know this has prob been done to others, so was wondering what you have done???

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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Basically, theres nothing you can do...........just wait till the 12th. Even if you wrote to them to whinge about their tactics, not much you can do Im afraid.................. they b*ggered me about something chronic, and I just sent a letter to the judge basically telling them about the continued Abuse of the court process by Cobblers, but in your case its a bit early yet. NVM, you will get whats yours, its just case of waiting now.......... dont worry, chill and use the time to swot up........... lol xxxx

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ok, another update. Today i received two large A4 packets in the post from Natwest. One was dated the 29th May and was what seems to be the standard "Our charges are fair" blah blah blah but we will offer you £983!! as a goodwill gesture. Bit late now but at the time that was only £200 off my claim so i may have taken it. Not now though :p . In the second letter was the same standard stuff but it only offered me £109!!! and it was dated the 1st June which is two days later. Have no idea what is going through their head but hey. Question is, what do i do with them??.. Do i ring cobblers and tell them what they have sent or just stay quiet till the 12th which is deadline for cobblers on extension to court issue???... All help as always greatly appreciated. :)

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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I refer you to post #37

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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ok, today is final day for bank to file defence with courts, i however have a small problem. I go away tomorro for 7 days very early.??.. If i wait to do anything like apply judgement etc till i come back - does it go against me???.. I have got this far, i dont want to do anything silly that might harm my chances?? :(

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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.. i have also read that if they have not filed anything by end of today (today is the 28th day since they were served with claim (15th May), then i am to start a judgement straight away tomorro??.. Now i can do this online through MCOL, will just have to be from cyprus... but is this the correct thing to do??

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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It won't mattter. In fact it is better to leave it a few days to make sure whether the bank has actually filed or not. Cobbetts make a habit of being late and our court at least is two weeks behind opening the mail. It is almost certain that they will file a defence.

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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  • 2 weeks later...

ok, just got back from holiday and have a letter from cobbetts. It is the same old CPR 18 request - lack of information etc... absolute rubbish as i along with many others have followed the advice from this site and sent them everything they need. Have seen the cracking letter to send to the court in the sticky part. My question is this though - they dated their letter on the 12th, i presume i got it on the 13th - now that was a week ago - if i send the letter off tomorro, will it make a difference???...By leaving this week timeframe of no response from me, have i made an error?? Should i just send the letter off anyway?? I gather i dont need to send cobbetts copies of my POC/claims again???

I thought they might stop using that CPR 18 request from what i have read on here but i guess not!

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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The wwk won't make any difference. You don't need to do anyting until you hear from the court and they will almost certainly give you 2 weeks to reply.

I thought they might stop using that CPR 18 request
You'd think, wouldn't you!!

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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sorry to be a pain, but do i send the sticky letter by ed1237 to the courts and to cobbets per cpr18 request or just not bother. I am really annoyed at natwest and i want them along with the courts to know it. If its a bad idea then i wont but boy am i even more determined now!!! :mad:

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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sorry to be a pain, but do i send the sticky letter by ed1237 to the courts and to cobbets per cpr18 request or just not bother. I
Completely up to you. You don't need to send anyhting although it is recomemended that you send Cobbetts a copy of yourscedule as NaWest don't seem to send them anything

 

Steven

 

If this post is helpful, please click the scales

Any opinions are without prejudice & without liability.

Almost everything I know concerning the law I learned from this site

 

 

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ok peeps, i have a major problem me thinks now!. In my infinite wisdom, when i printed out my schedule of charges, i sent one to natwest and one to the court. I however did not keep a copy for myself as it was on my pc. what i forgot to realise though is that the date changes on the spreadsheet and therefore changes al the interest figures!. I have tried changing the dates back but the figures now do not match up and i now have noticed a mistake with one date. I am unsure if this mistake was made after i sent them off (in which case not a problem with figures) or whether this mistake was there from the beginning. I therefore need to see a copy of the originals i sent. The paperwok has been transferred from northampton court to hitchin, and they say to write in and the judge will see if the paperwork can be released. This i dont want to do as i feel it comes across as very silly! How can i sort this out??? I was going to send cobbets a copy (even though they should have one) and the letter by ed! Now i cant do that as i dont have copies myself - i will need these for court anyway!! - i have been such an idiot!!!

I still have an offer from batwest for £983, should/CAN i just send that off and cut my losses - i am now thinkin that 983 is better than nothing (claim with fees is 1500).. please advise!!!.. i am now officially bricking it!!!! :(

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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I have tried changing the dates back but the figures now do not match up

Click on the time in your taskbar and change the date to the date yopu filed. OPen the s/s and print off. Reset date.

 

When you say the figures don't match presumably you mean the 8% interest, since the charges remain the same. If they still don't match reset the date + or - a day depending on whether the interest needs to be more or less. Hope that helps.

 

The paperwok has been transferred from northampton court to hitchin,

Judge Field at Hitchin invariably issues a direction to resubmit fuller POC's, for some reason doesn't like MCOL POC's

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thanks for the reply, i did exactly that yesterday, it worked fine for one account no problems, but when i did it for the one that i think has the mistake it did not tally up to the figure i sent them. The mistake was a date for which a charge was made, hence it would screw up the amounts. I have messed about with it but i just cannot get it right. I went over the original so many times i thought i would have spotted it if it was there. So there is no chance of getting a copy of the originals i sent then before it goes to court???? Should i make an amendment to the claim with what i know now???? - i just really dont know what to do next??? :confused:

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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UPDATE!!!! - Success - well to a degree anyway, i have got the figures to tally up and there is a mistake :( .. so the totals that i have filed with are wrong!.. Its only a matter of £2 in their favour but i guess they can manipulate that mistake... question is - what do i do now????.. am i staring down the barrel of a cobbetts loaded gun???? :(

Prelim sent 10 April - Nothing received :rolleyes:

LBA sent 24th April - Nothing received :rolleyes:

Issued Court Claim 10th May - Pending :rolleyes:

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