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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tom Brennan v NatWest - This is a must-read!!!


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Can't believe NatWest haven't asked for costs though. That would have been fair.

 

The cognitive dissonance on here is amazing!

 

It was only a few months ago that the 'TB case will mean we can all claim loads when he wins', which has now changed to 'TB's case doesn't affect our claims'

 

The quote from Martin Lewis shows him for what he is 'I always questioned the wisdom of the claim'. Yes Martin, the word sycophant comes to mind.

 

Would Martin Lewis be questioning the validity should it have won? I think he attaches retrospective thoughts to a lot of his wisdom.

 

I think Tom Brennan's greed and self indulgence has been spotted. This case collapsing will be the beginning (well, not really the beginning, that happened a few months ago) of the end for bank charge claims.

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I've now got some clarity on the appeal confusion. He asked the judge for

leave to appeal which was refused but that does not prevent him from

requesting an appeal at either the high court or court of appeal and he has 21 days to do this.

 

NatWest's costs were not awarded against him as his case was not deemed 'unreasonable' although the details of the judgement, in his view,

seemed to suggest otherwise.

 

Judge Simpkins, who hasn't given an inch to TB throughout, couldn't even

be bothered to give him a written copy of the judgement and Tom now

has to apply to the court for a transcrpt - which he has to pay for - and

get it typed up himself.

 

He said he's definitely very confident of his chances of an appeal not least becuase of the poor quality of the judgement which he described

as 'rubbish'. So much so in fact that he sat through the reading with a barrister freind and on occasion ''it was difficult for us not laugh''.

 

I think TB's comments regarding the judgement are similar in kind to watching your football team get beat (as a Forest fan I'm used to the feeling) and blaming the ref.

 

TB should be well aware that the majority of the legal profession will be scrutinising his comments, and saying things like 'it was difficult not to alugh' are rude and offensive to the Judge. They will not be taken lightly, nor easily forgotten.

 

It's important to remember that withut new evidence an appeal will fail.

 

If TB had any evidence, as he claimed at the start, it would have figured in this case.

 

I don't believe in the conspiracy theories, and I don't believe this Judge treat Brenna unfairly. I think he lost the case as the merit of it was poor and self serving. The legal profession has long held low tolerances of those that are self serving and sees compensation culture as the lowest form of the law. I personally think TB is looked upon as driving the compensation culture that is pushing this country towards american standards.

 

Its a side point but I heard a great joke t'other day, it was to do with compensation claims. There was an impresion of a guy on a 'No win no fee', and the story went:

 

'I was carrying a bucket of boiling tar on a building dite when I tripped over a piece of wood that shuldn't have been there'

 

The comedian in question mocked the fact that 'bits of wood belonged on a building site, and that if he'd tripped over something like a Lucien Freud painting there may well have been reason to say it didn't belong there'

 

He also said that the word boiling gave way to thinking that he should be careful with it!

 

He did admit to having never carried boiling tar, but he had boiled a kettle or two, and they were 'bloody hot'!

 

Made me laugh anyway

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I think you're right, losses aren't held against barristers, as they are merely mouthpieces for clients.

 

In this case, TB was the client and litigant in person, so he didn't merely lose a case as a barrister, he lost his own case. somthing that will not be forgotten.

 

I didn't mean it would harm his career as a barrister, in fact it may do it some good, but his comments will do his appeal no favours. THe fact that he has inferred that a Judge is 'laughable' will make any other judge, who, as both trials are in a similar vicintiy, probably know ech other, apprehensive about overturning a decision.

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You can't use new evidence in an appeal like this. It will be a review of

Judge Simpson's interpretation of the evidence he had to form his Judgement.

 

I know, thats my point, without new evidence, it will fail,and there will no newevidence

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