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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Why Do DCAs Continue To Chase Old Debts?


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It should be made illegal to pursue people after the debt becomes statute barred. Surely the fact that this is law should make it an offence to ask for something which they cannot legally claim. No doubt someone on here will take them to the cleaners sometime with a test case

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Hello,

 

 

I think it's because there is a difference between legally "claim" and legally "enforce".

 

Remember, the debt still exists.

 

 

Jeff.

What is the point of trying to claim something which you cannot enforce. To try and claim something which is statute barred you would have to have a reason for it. For these DCAs to try to claim something they would probably have to lie or mislead the alleged debtor.

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They don't have to lie , I am sure many people will pay up on a statute barred debt just cos they owe it.

If you are being chased for a SB debt you are in a very good position to offer a low full and final settlement. After 6 years or so peoples circumstances may have changed and they are in a position to do this, and then put the debt to bed for ever. No more letters, empty threats etc

Whilst I agree to a certain extent that people should still pay their debts after the 6yr limit if they have the funds but on the other side of the coin why should these DCAs be allowed to continue to threaten and demand. After all the original lender has written it off and these greedy people are looking for a huge return on a debt the bought for pennies.

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quote]

 

They shouldn't be allowed to threaten at any stage in collecting but it happens. Fact is the debt stil lexists it just cannot be enforced in court.

 

 

 

The original creditor would ave sold it on for a small %, and got back some return on the debt. The DCA have bought the debt at a price agreed with the origianl creditor and are making a profit because that is their business and they take the risk of being able to recover it.

 

 

Yes I know but its only human nature to fight against threats. Ive had dealings with 'decent' DCAs and have no problem coming to a sensible arrangement about paying them. But those that treat me like Im a bit of dirt do not deserve any respect and indeed the chances of me paying a statute barred debt to some of them is NIL

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Consumer groups argue that debt collection agencies are bound by the Limitations Act of 1980, which says a creditor has only six years to take legal action. After that, the slate should be wiped clean.

However, Kurt Obermaier, executive director at the Credit Services Association, which represents debt collection agencies, disagrees strongly with the consumer groups.

He said: 'If you owe me £20, the fact that I can't sue you after six years doesn't mean that you no longer owe it to me.

'It does not finish the debt, and I can go to you seven, eight or however many years later and politely ask you to pay me back that money.

'If you refuse, I can politely warn you that I will be coming back to see you next week to ask you to reconsider.'

I suppose that means that when Kurt or his friends politely warn us they will be round next week to ask us to reconsider we can politely remind them of the law on harrasment, and trespass an that the likeyhood of their return visit possibly leading to them being spoken to re a possible breach of the peace.

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