Warning to PC World customers!

[rosiecotton]

Who on earth got the idea that Tesco always got their pricing bang on?

[rosiecotton]

yep thats great. we all can save money. but by buying things from ebay you have no legal rights about faults etc. as what you buy is what you get, sold as seen, to refunds .. that that stuff

 

and with websites, their is no SOGA support. just a poor 3 month's after that then your on your own.

 

Crikey, this is totally wrong! Of course internet retailers are subject to the same legislation as shop retailers. In fact, there is actually more protection for buying online as you may get additional cancellation rights under the Distance Selling Regulations.

 

PCworld prices beat Dell prices.. dell dont have to act apon SOGA as they dont have a retail store. so Dell are more profiteering then PCWorld

 

Any company within the EU has to give consumer protection.

 

I love the staff in pcworld, always friendly to me and tey get as frustrated as i do with some of you un informed customers. Dont pretend to know it all.

 

I don't think there are many people on here who would claim to know it all (no, not even me ). Everyone is entitled to an opinion and everyone is entitled to disagree, but not all customers are uninformed about their rights, thankfully.

[rosiecotton]

Online retailers are of course liable under the SoGA.

 

Of course Dell are liable under consumer protection legislation. As they are based in Eire, this may not be UK law (I can't tell without checking their website) but there will be legislation they have to adhere to, as all online retailers within the EU have to.

 

Any web-based business based in the UK have the same obligations under the Sale of Goods Act that any shop has.

 

Ebay themselves are not the retailers, they provide the marketplace for the retailers. If people are selling on eBay as a business, they themselves (not eBay) are also liable under the SoGA.

 

If you see a car advertised on a lamp post, if the person selling it is a business they are liable under the SoGA.

 

Even if they are private sellers they have a liability under the SoGA to not misdescribe the goods.

 

I don't need to think about it, it's pure simple fact.

 

You haven't simplified the SoGA so much as misunderstood what it applies to. It seems it's not always just the consumer who is misinformed

[rosiecotton]

you are right consumers buying online have their own rights but SOGA refers to retail stores only.

 

there are other rights referring to Online stores.

 

No, there are additional rights referring to online stores, but any online store in the UK is subject to the Sale of Goods Act.