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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Charge on your home...


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Hiya all.

 

Just to be clear and so you do not worry unduly - I am NOT in this situation at present. I would just like to know more about it, in case it arises or is threatened by "you know who".

 

Can someone advise or point me to an external website that explains the circumstances, procedures, controls that relate to the possibilty of a charge being placed on a home relating to an unpaid debt.

 

Examples of questions I have:

 

Legally WHO can request this of the courts?

A creditor can apply for a CCJ.This is the first step in the application for a charging order.

Does the subject have to be advised in advance or can it be done without their knowledge?

Before a CCJ is applied for, I belive the creditor has to issue a default notice,but many of the creditors break the law by not doing so.

Can it be opposed / defended by the subject / debtor in court?

YES. When the ccj is applied for the court will send you a response pack asking if you admit/dispute the debt.If the creditor has charged unlawful penalties to your account,then dispute the amount of the debt.

What criteria does the court consider in granting or not, this penalty?

If it gets as far as a final charging order hearing,it is very difficult to not have the order made final.You need to fight it at the first hurdle really,ie the ccj.I had a final charging order hearing 2 weeks ago and I managed to persuade the judge to give me 28 days so I could counter-claim against the creditor and ask for the CCJ to be set aside.The judge was sympathetic but he basically said that his hands were tied as I had admitted the debt !

t are the implications for the subject / debtor if a charge is place on your home?

Worst case scenario is that an order for sale can be made.Thankfully this doesnt appear to happen very much.Stick to the payment plan ordered by the court and I dont think an order for sale would be granted.

I don't expect all the answers from one post, but I would like to be able to fill in the gaps with some of your help and a bit of my own research.

Hopefully this has helped you gain a little understanding of the process.I am not an expert so do a bit of research yourself in case I've missed any thing, but I am going through the process at the moment,and the above is what I have learnt on my journey lol !:D

Thanks in advance.

 

Cheers

 

Wobbles

 

 

 

Good luck !

 

Hope xx

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

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Crossed posts with you there priority !:)

 

Looks like we are singing from the same hymn sheet though !:D

 

Hope xx

  • Haha 1

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

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That's roughly the process. CCJ comes first. If they get a CCJ then a Charging order is 1 way they can secure the debt against the equity in a property. I found some useful background at Charging Orders - What is a Charging Order? & Guide to credit control and debt recovery: Clifton Ingram - Solicitors

 

Process starts with an Interim Charging order which you probably will not know about until after is granted when you receive a copy of the order which will tell you when a hearing will be held for the Final Charging Order. The links above give some ideas on what Court will consider.

 

From a creditors point of view the CCJ is best if it orders full payment as if it orders a payment plan and you keep to the payment plan it would/should prevent them going for a charging order.

 

I had to do research on this for my daughter a while back when Egg/DLC went for a Charging Order against her then partner. Attended court for the Final Charging Order but Judge wasn't that sympathetic as they had followed all correct process.

 

Good Luck - Defend the CCJ is possible. if you have to admit then offer payment plan. If CCJ is granted try to ensure payment plan rather than full payment.

 

Come back for further advice if it does start to go down this route.

 

S

 

 

 

 

The above is all correct except the paragraph in red .

I was paying 1st Credit through my debt management plan with the CCCS. I had been in the plan paying every month for about a year when 1st Credit applied for the Charging Order.

 

If 1st Credit dont bring to the courts attention that a payment plan has been adhered too,and ask for a forthwith judgement,its a fair bet that the court will grant it.

 

Hope xx

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

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Share on other sites

1st Credit are just about the worst dca I have come across.

 

The ccj,followed by charging order route is one that they tend to follow as a rule,and when I contacted the CCCS about the charging order ,it didnt surprise them in the slightest that 1st Credit had applied.

 

Sadly,they seem to follow up on their threats....:mad:

 

So, if with like me they dont comply with cca request,slap an N1 in and seek remedy by way of a court order lol !:D

 

Its to be hoped that their paperwork is in order;)

 

Hope xx

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

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Share on other sites

Hi halfax1:)

 

TBH i dont think it would have made any difference whether you turned up or did anything differently.

 

I went into the hearing very well prepared(BA RHIA + INKOGNEETOH ALL HELPED ME LOADS !).The judge actually said" my hands are tied,young lady.All I can do today is make the order final or give you time to submit a counter claim"

 

Because the CCJ had beeen granted, nothing else could really be taken into account,despite the dca not complying with cca request.The judge basically ignored what I said as it wasnt admissable !

 

If you get to the point of a final charging order hearing,it is very difficult to have it struck out.

 

I have taken legal advice on this too, and the general consensus is to get the ccj set aside before they apply for final charging order !

 

Get good advice from the guys and gals on here and also phone the National Debtline, they really know their stuff !

 

On the 20th April I have my ccj set aside hearing,followed by my final charging order hearing.

 

I will post my experience and the outcome on my thread:shock:

 

Hope xx

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

Link to post
Share on other sites

Sorry for hijack wobbles :)

 

Yep,in court on apr 20th for set aside hearing

 

Hope xx

You need to read this if you have ever consolidated lending through your bank,

http://www.consumeractiongroup.co.uk/forum/general/49648-loans-pay-off-overdrafts.html

NatWest

S.A.R - (Subject Access Request) LETTER SENT15/12/06 - STATEMENTS RCD 22/12/06

PRE-LIM AND SOC SENT 11/01/07

FULL CLAIM OF £4093.04 INCLUDING CONTRACTUAL INT :)

JUST WAITING FOR STANDARD BOG OFF LETTER...:rolleyes:

LETTER FROM STUART HIGLEY TODAY 20TH JAN THANKING ME FOR MY LETTER AND ADVISING ME THAT THEY ARE CONSIDERING MY CLAIM.... YEAH, BET THEY ARE !!!:lol:

LBA SENT 29/01/07

 

**** G.W.G PAYMENT OFFER RECEIVED TODAY FOR £2160. THAT WILL DO NICELY AS PART PAYMENT MR HIGLEY !!!:D ****

 

 

 

 

 

Member of the official Bill-K appreciation thread cos he's just ape !! :D

Link to post
Share on other sites

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