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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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socket vs Lloyds ** WON **


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i am going to make a appoinment with the bank to tomorrow i wont to see wot thay have to say i will let you know the out come ( hope i dont have to slap the bank manager)

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i am going to make a appoinment with the bank to tomorrow i wont to see wot thay have to say i will let you know the out come ( hope i dont have to slap the bank manager)

 

Personally I would not - but the choice is entirely yours.

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Offer should be along shortly with a bit of luck. Wouldnt worry about bank review they normally use them to try and flog u somethin :rolleyes:

Come on the mighty reds!!!!!!

 

Lloyds TSB - Success - 14/7/07

Lloyds TSB - Pending -

Halifax - Pending -

 

 

Tip my scales if I have been of assistance :D

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Hi Everyone can anybody advise me on the following. I also recieveed a letter offering full settlement plus interest and court fees. all i have to do is to sign the letter and send it back but arent i agreeing to that they are right and we were basicly wrong in taking them to court over this what do i do. Just sign it to get my money??

 

Thank you

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Don't admit you were wrong! :rolleyes: You aren't in any way in the wong.

 

Cross out (preferably with a marker pen) any conditions that they are trying to bind you too, then sign and return to acknowledge. Better still there is a thread on here somewhere with a template letter to reply with - might be under templates by now.

 

Well done

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Threads merged to make it easier to track your progress :)

 

If you need to find your thread in the future if you click on your user name and then click on 'find all threads started by' and it will come up.

 

Best of luck with your claim :)

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just recived a letter off loyds saying thay are wiling to settle and pay me the full amount £2500 as long as i agree with there terms and conditions of the letter so i think il cross a few of them out befor i send it back. Thanks for every ones help on here i would have been lost without this site and forum and as soon as i get my £££ i will donate some of my long los money haha :) :)

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  • 2 weeks later...

just a quick panic, I accepted the offer from the bank (saying i don't accept their terms and conditions etc), but haven't had the money from them. The court wants details of the claim schedule by the end of the week. with everything going on with bank charges at the moment, do you think the bank have decided not to pay (this was back around 23rd july), do you think i should put the details together for the court? or do you think i'm just being impatient and they'll cough up eventually? any advice appreciated.

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As I understand it, the banks are all bound to conclude any claims that they have already made an offer on.

 

Those prior to an actual offer being made (like mine, which was imminent! :mad: ) will now have to wait but you should be OK and still get your money.

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