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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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advice needed,on so many debt collectors after me


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Hello everyone, just been reading through the threads. Can anyone tell me if i can still ask for a CCA, even though i sent a letter, Income and EXpeniture form and a £1 token payment to four of my DCA's.

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Hi 120805

 

At the moment i am paying a token payment to my creditors as instructed by the CCCS. Four of my creditor's have sold my debt to DCA's. I didn't know that i had to request a CCA before i started paying the DCA.

I have been paying a token payment since Sept 06, and as my finances have not got any better, this is all i can afford to pay.

 

What i wanted to know was can i still ask for a CCA, from these DCA's.

 

Hope i make sense.

Fran x

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Many thanks 120805, have done what you requested, and will be sending off the letters tomorrow.

 

Thanks again for everyone's help, its nice to know i'm not alone.

 

Fran x

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  • 3 weeks later...

I sent a letter to Barclaycard asking for my CCA. They sent me back today a form which had my personal details, Income etc.. etc..

 

At the bottom of the form in a box, it stated that this is a 'Credit Agreement regulated by the Consumer Credit Act 1974'. You then have my signiture and date.

 

Can anyone tell me if this is a Credit Agreement, or my application form.

 

If it is a true copy, do i just carry on paying the DCA as normal.

 

Thanks

 

Fran

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Hi Priority1

 

What do i do now? Do i write to Barclaycard again, if so what do i say?

And seeing how they have passed my debt over to a DCA, do i just carry on paying the token payment to them to the DCA?

 

Many thanks

 

Fran

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Failed to say Priority1

 

On top of the letter it says, ' If you have been asked to forward documents with your application, please remember to enclose original copies'.

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  • 2 weeks later...

Great to see a proper Credit Agreement, it now means the one i recieved from Barclaycard is my application form. Do i have to write to them now saying that they sent my application form, or do i just wait for them to default.

 

 

Many thanks

 

Fran

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  • 1 month later...

Hi Mich

Just to let you know debt collector's are not allowed to enter your property either through an open window, or even through the gate. If they dont leave you can actually call the police. The only one's that can come in through an open window is a Baliff, but only if you have a county court order and haven't paid this order.

 

Hope this sets your mind at rest I too am in the same boat, and even though i get down at times, just remember there is worse things going on in this world than being in debt.

 

Best wishes

 

Fran

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