new today

[stevetre]

just wanted to say hello to all iam looking at how to get my money back from the abbey.

[mrsfoot]

Hello and welcome to CAG!

There are a few things which are a must for you to do:

• Read the faqs http://www.consumeractiongroup.co.uk/forum/faq.php

• Print them out for future reference, believe me you will need them.

• Start a thread in the relevant bank forum. You will find the banks sections by following this link http://www.consumeractiongroup.co.uk/forum/

• Read the threads in your banks forum, this will give you an ideal insight into what you are taking on.

A few things to remember:

• This is your money, it took years for the banks to collect it, so don’t be disheartened to find it takes more than a few weeks to get it back!

• Ask any questions you feel you need, but please remember someone may have already asked the question, so try searching for the answer first.

• Its your money, your responsibility, your job to get it refunded. We are here to support, guide and assist.

• If you are approached by anyone offering to do this for a fee, tell them NO and report them to admin / mod. You can do it, we all had to start somewhere and have been successful. You don’t need to lose up to half your money getting it back and you don’t need to have a degree in law!!

A few things you might want to consider:

• This site is run by good people who offer their time and advice freely, however it costs them money to run it. One way you can help is by getting a CAG email address. Find out more here: http://www.consumeractiongroup.co.uk/buy_email.php

• You are a newbie, and as you are reading this, chances are another newbie is signing up. So give a little back and support others when you feel ready to. You can do this by keeping your thread updated so others can read, and maybe offering advice to those who are at the stage you have already completed

• If you would like to donate to the site once you have been successful, then it would be extremely appreciated, especially by those who we haven’t helped yet….because by donating you are helping to keep the site free.

• Use our links to go to other sites; we currently have links to amazon, u-switch and a general search engine. This really helps.

Thank you for joining CAG, and good luck.

[Michael Browne]

Welcome.

 

First and foremost, before you start please have a thorough read of the FAQs. This is a must, no excuses. There’s a Step by Step guide here too. You should print these out to refer to later, so as to avoid having to ask basic questions.

 

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time

 

This is a self-help forum and you must be prepared to put in the time and effort required. It’s your claim, your money and you cannot expect others to do all the work for you.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen. At the top of each bank’s forum is a Successes forum where you can follow previous claims against your bank from start to finish.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help. Always stick to one thread, so people can see what you’ve done so far and therefore can give you better advice.

 

The FAQ’s, Step by Step Guide and all the info to get you started are here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.

 

Good luck

[lee in wales]

Hi Steve,

Best thing to do is start here http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Spend a few days reading up on everything, then when your ready start a thread in your banks forum http://www.consumeractiongroup.co.uk/forum/abbey-bank/

click on new thread at the top, and give your thread a title that way people in the same bank as you can help you with your questions, also read up on some other threads to get an idea of whats to come,

 

good luck and keep us informed of your progress

 

Lee