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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Introducing...a newbie


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Hi All

 

I've just registered on this site and am looking forward to finding out more about these bank charges. I'm here looking for answers to some questions but i guess its best i read the FAQ and other posts before asking a question that may already have been answered somewhere.

I wish you all the best of luck with reclaiming and i hope to join the victorious many very soon.

 

:pxxxx:p

:!: If this was useful to you, please click the scales on the bottom left of the post. :!:

 

Thanking you kindly!:)

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Hi and welcome to the forum.

The process that you will follow is relatively easy but IS NOT a get rich quick scheme. Spend time reading the FAQ pages as this will stop you making mistakes along the way, and is the most important part. Read as many threads as your eyes will allow, you will gain invaluable knowledge which will give you the confidence you need. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

This site is all about EMPOWERMENT and you will gain the confidence that you will need. The excellent A-Z guide compiled by Michael is a fantastic source of information.

But remember, this isn’t a game. You are taking on large institutions which MAY lead to court, but you do need to be prepared.

Everyone is very friendly and keen to help. Dave and Bank fodder have done a great job in producing the site, and all the moderators, helpers and current users really are a very nice bunch.

Please also understand that any advice that you receive is normally based on experience and expert advice should be sought if needed.

The first thing you need to do is start your own thread in your relevant banks forum.

I have put some useful links onto the thread that you can refer to when needed.

Good luck. See you at the other end……

Some useful links...

Quick Guide

FAQ's

Step by Step Guide

If you wish to make a Donation

A-Z Guide

Making Posts

Start a thread

Letter Template Library

Rejection of Settlement / Good Will Gestures

Interest Spreadsheets

Contractual Spreadsheet

Court N1 Form

Court Bundle

Preparing a Court Bundle

Bank Contact Details

Money claim Online

AQ Guide to Completion

Court Fees

Data Protection non Compliance

Witness Statements for Court Bundle

Banking Code Website

Limitations Act

Fast Track Costs

Scottish Procedure

Scotland Forum

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hello

 

i found printing the faqs and having them to hand to read was best for me, it helped when i go stuck as most of the answers i needed were in there

All advice :p is given purely from personal experiences :mad: . If you are in doubt you should always seek legal / financial advice;) .

If i have helped in any way please let me know via personal message, IM in aol or clicking on my scales :D go on you know you want to really!!

 

 

Halifax Claim

Data Protection Act: 20/06/06,

LBA: 11/07/06,

N1: 7/8/06,

Paid in full 25/8/06

 

Swift Claim

Data Protection Act: 5/8/06,

Request for Payment 19/8/06,

LBA 4/9/06

Sod off response with paltry offer (accepted as part payment) 22/09/06

N1 filed 25/09/06, deemed served 11/10/06

No part payment recieved to date

 

 

GMAC Claim

Data Protection Act 21/08/06

Request for Payment 11/09/06

LBA 25/09/06

N1 Filed 11/10/06, deemed served 19/10/06

 

Welcome

Data Protection Act 11/09/06

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Hey Sue

 

Thanx for that tip, most cunning!8-)

 

I'll dig out a large wad of paper to be recycled and get on it (oh how tempting it is to do it on the back of all those nasty letters from the bank:grin:)

 

 

Thanx again

xxx

:!: If this was useful to you, please click the scales on the bottom left of the post. :!:

 

Thanking you kindly!:)

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