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hiya from a newbee!


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Hi Matt,

 

Welcome to the forum.

 

You sre starting in the right place with the faq's.Please also find your banks forum and start a thread, head it jt2k6 or matt V (banks name)

Also for a feel of the process involved in reclaiming unlawful charges read some of the successes in that forum.

The banks template letters can be found in this link;

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

Stick to the timescale given in there and don't let the banks push you about or delay things.

Also there is live chat where you can ask questions, many people are there to help.

 

Good Luck,

Happyolddog.

 

If my advice helps please tip the scales left.

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Hi JT2k6 & Mrs JT2K6

 

They don't get away with it, I think before tou go much further it would be a good idea to switch banks;

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/58685-do-you-need-parachute.html

Currently the Halifax are doing a free switching service and offering a £100 incentive for doing so. I know they are another of the worst offenders but at least you can get a few quid out of them.

I will keep an eye on your thread.

 

Good Luck.

Happyolddog.

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