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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ill health and in debt


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good Morning,,

 

Can anybody advise me, I'm just trying to type up the list of charges + interest from my sons bank statements,,,,,the problem is, on the left hand side of the statement there is a date but in the details column where the charge is listed there is also a date from when the charge was,,,,so, do I list the charge and interest from the date it was put on or from the date it was taken from the account?

 

Hope that makes sense...i.e.

 

Date Details Withdrawn Paid In Balance

 

28 May 2002 30 Apr a/c 12345 30.00 0.00 xx.xx

 

Hope that is clearer.

 

Thank you anyone

 

you should list the date, and calculate the interest, from the date it was taken from the account.

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the preliminary approach letter inthe templates librarry requests the removal of defaults on the account, specifically if the default was caused by the deduction of the unlawful charges, therefor the charge of £30 for issuing the default should be recoverable...

If im wrong im sure somebody will correct me...hope this helps

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Had enough of this lot, been looking at my sons charges today and got very, very angry,,,,,,to make matters worse they have 'demoted' him down from a Gold Account to basic because of financial problems....well,,,,,IF IT WASN'T FOR YOUR OUTRAGEOUS CHARGES HE WOULDN'T BE OVER HIS OVERDRAFT!!! Watch out NATWEST......I'M COMING FOR MY BOY!! Right,,,that's it done! Handed in my sons prelim letter today,,,and they won't get a lba, just going straight to court, fed up with this lot

 

p.s. Can anybody tell me how to get this thread into NATWEST and out of LTSB , plz.

 

WGH, you must follow the process exactlyt and send the LBA 14 days after the prelim. If you get a standard get lost letter inside of the 14 days, then you go to the next step straight away. As Barty Points out the court needs to see you have given them reasonable time to meet your demands. Use your anger to steel your resolve and see it all the way through

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HI WGH,

i really feel for you and your son.... the stress and worry must be immense.:(

If you follow the steps and use the template letters from the library, modified to suit you own circumstances if required, then it will avoid problems later on. :)

We are all here to help and support you through this...be strong for you and your son... i know it must be terribly difficult.:)

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