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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

rovers v norwich and peterborough


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First posting I have just recieved a copy of my statement from N&P and worked out all there charges but wondered is 8% interest the norm to charge them for having my money. And are overdraft usage fees supposed to be added .Also is a schedule of charges just a list of dates and ammounts charged.

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Hi, if you go onto the templates you will find a spreadsheet template which helps you lay it all out, but basically it is just a list of dates and amounts that you are claiming. The 8% is a legal amount you can claim under a section of the county court act 1984 ( cant remember the section number) but all the info you need is here just keep looking, and if you do your court claim on line all the relevant info is also there.

Read as many of the threads you can and see how we have all got on.

From experince N&P will only offer you half your charges back and will close your account, the letters they send can be a bit bullying but I have just got a grovelling letter from them as I have started court action. Just follow the steps recommended and use the template letters, this stops you making small errors which invalidate your claim. Lastly good luck and stay strongicon7.gif

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Recieved a letter back from N&P today it says

 

With reference to your recent letter regarding charges on the above numbered account. This has been passed to me for response in my capacity of Banking Services Supervisor.

 

As stated in the terms and condition sof the Gold Current Account, you are required to have sufficient cleared funds in your account the day prior to an item being presented. Should you fail to do this then the item will be returned unpaid and a charge of £29.50 levied.

 

The Society believes it has acted lawfully at all times when operating your account and we have simply enforced the advertised charge structure, to which you agreed when entering into the contract with Norwich and Peterborough Building Society (the application form you signed on opening your account included a declaration and agreement which stated that you had read and agreed to be bound by the conditions of the account)

 

The Society is owned by, and listens to, its members and we recognise that mistakes can happen so, if a customer makes a mistake and they incur a fee we will refund the first one on application, thereafter, to be fair and consistent to all our customers, all future fees and charges will not normally be refunded unless there were exceptional circumstances that we feel should be taken into consideration. In your case, I can see that we followed this policy when In March 2005 we refunded a charge that had been correctly applied to your account. At that time you were reminded of the terms and conditions for operation the Gold Current Account and advised that all remaining and future charges would stand. By continued use of the account, you indicated your acceptance to all terms and conditions of the acccount.

 

I Hope you now have a better understanding of the situatioin. In the unfortunate event that you remain dissatisfied please let me know and I will arrange for your complaint to be reveiwed by the Banking & Investment Support Manager in accordance with our complaint procedure as detailed in our Service commitment leaflet enclosed. We will consider the matter to be closed if I do not hear from you within 8 weeks of the date of this letter.

 

Is this a standard reply and now i guess its an LBA

thanks for any comments

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this is a standard letter, they all try it in one way or another. I would reply thanking them for their response but re iterate the fact that these charges are not a true reflection of the cost of running your account, which is the whole point of you asking for them back. Check through the FAQs cos somewhere there is the piece that states the bit of law that requires charges to be a reflection of the true cost, I would copy them your original letter as well and if you dont get a response that says they will refund within the time limits then go to stage two and send out the second letter. All they are doing is trying to stall you and tie you up in their own complaint proceedure so that you will give up. At least you got a response, my first letter got ignored. Stick to the timetable and stay firm they will try to get you to take your eye off the ball. hope this helps

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Hi

 

have you read the threads on penaltycharges.co.uk. there are a few who have successfully claimed against n&p. several didn't need to get as far as filing in court. I claimed on bhalf of son and girlfriend. I phoned the banking operations manager after 1st response to 14 day lba. he said he would, as a gogw, refund 50% but would want the accounts closed. I said don't bother with that letter I'll just do the court thing. a couple of days later received a letter offering full 100% but still wanted the accounts closed. I then got girlfriend to phone him and he said they could keep the accounts open. he is quite a nice guy to talk to and fairly reasonable.

 

so after the letter offering 50% plus account closure, which is normal for n&p try giving him a ring.

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sorry wrong thread

MY CASE

 

Newbody Vs Abbey

 

NB: Please read the FAQs & step-by-step instructions thoroughly & completely before commencing any action

 

the following is a link to a web archive of abbey websites over the time click on month under year to access Abbey's site for that time period to get what the terms and conditions were for when you opened your account Internet Archive Wayback Machine hope it helps or here for where i have started to pull them out to http://www.consumeractiongroup.co.uk/forum/abbey-bank/91707-archives-abbeys-web-pages.html

 

Advice & opinions given by me are my views or how i would respond, and are not endorsed by the Consumer Action Group & are offered informally, without prejudice & without liability. Your decisions & actions are your own - if in any doubt, seek the opinion of a qualified professional

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Recieved offer letter today for 50% off charges which was quicker than expected 2 days to reply they must have been expecting it as letter dated 14/03/2007 the day before i sent my LBA .So i have sent a rejection letter just have to wait and see now

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Received letter today it says,

 

Thank you for your letter concerning the above numbered account.

the points you have raised are receiving attention and the banking operations manager ,Mr David Prresland will respond to you within the next 10 working days when all the relevant information is to hand.

Please refer to the service commitment leaflet previously provided.

 

Is this a standard letter after there offer letter and if i have to start court proceedings how long do i have to do this as i have got to go away with work for 6 weeks abroad and would not be able to start proceeding untill may.

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I claimed against n&p for my son and girlfriend. (see my earlier post on this thread) try phoning the Banking Operations Manager and tell him that you are not happy with offer of 50%, want the whole 100% and want to keep your account open.

 

my son's girlfriend did this and he agreed to 100% plus accounts staying open. after signing their agreement money was in their accounts 7 days later. didn't need to file court claim.

 

try phoning him, he is very reasonable and easy to talk to.

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Account has been closed for nearly 2 years so threat of closer ain't going to bother me. I will see what happens this week they said they would contact me in 10 days .

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rovers,

Funny how their stance has changed from no chance to ok maybe you can have half of it. They owe you all of it. REJECT OFFER . Have alook at these;http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html Go for it . Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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  • 2 weeks later...

Congratulations, action-smiley-033.gif enjoy your win.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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