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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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not heard no reply from halifax


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Hi i sent 2 cheques for 10pound each to halifax to gat my statements from the last 6 yrs and i have not had any reply at all I even sent them recorded delivery.

How long does it take for a reply its been 2 wks and the 10pound cheques i sent have not been cashed do you think there is a backlog

How long should i leave it

Any advice would be gratefull:-x

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Hi i sent 2 cheques for 10pound each to halifax to gat my statements from the last 6 yrs and i have not had any reply at all I even sent them recorded delivery.

How long does it take for a reply its been 2 wks and the 10pound cheques i sent have not been cashed do you think there is a backlog

How long should i leave it

Any advice would be gratefull:-x

i rang them and they sent them with in 5days and it only coswt me a fiver
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I'll help but you've got to toe the line and help yourself! Why did you send two cheques? Why for 6 years? And if they were recorded what happened on track and trace??

If you have followed the procedure on this site, which I doubt, then 40 days from receipt is the law and there a hundred threads with contact numbers to chase.

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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Hi I believe that you only needed to send one 10 to Hellifax for both accounts. Took them 43 days to send me mine. Did you send registered post. I have sent 5 letters to Hellifax MBNA and crapital one all delivered and with signed for name. Hellifax are using delaying tactics with claims including saying they cannot your letters on file.

 

I have a couple of days to go then LBA.

 

stick it to the mongrels

 

dpick

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Halifax Credit Card

Pitreavie Business Park

Dunfermline

Fife

KY99 4BS

 

I sent 2 cheques 1 for halifax credit card and 1 for my account as it said send 10 pound!..

I mentioned 6 yrs as I thought this is the ammount of time you can claim back your money for

I sent it to the address at the top

I checked with royal mail it has been signed for but no reply

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