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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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Alliance & Leicester 8/3/06


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Guest Lueeze

Dont worry, stay cool...they will leave it as late as possible, if you ended up in court (which I VERY much doubt, someone in your area might be able to come and support you!) Dont worry about the Joint account bit, its all fine!

 

Lou xx

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i dont belive it!!! ive just had a word for word letter same as you two but it was signed corole longworth!!!

the damn cheek of them sending the same letter word for word to every single case they deal with!!!!!!!!!!!!!!!!!!!!!!!!!

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  • 2 weeks later...

Received a cheque on Saturday morning for 597.04 - about 100 more than claim but then I have had 50 extra charges go through this month so maybe they're covering their backs.

 

It was accompanied by the usual letter about how it's not an admission of liability and they will be contacting me regarding the account. They're going to have no customers left at this rate!

 

Thanks everyone for your support and good luck to everyone who's in the process.

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Hi,

 

I only have £75.57 worth of charges and I have sent the Request for payment letter and the letter before action and received the same as everyone else. I am a bit worried about sending the claim form. I have read the FAQ's and being me I am a bit confused. Can anyone email me who has been succesful with the A&L what they put on their claim form. Does the form go to the local court? Or do you think it is worth the fight.

 

Good luck to you all.

 

Thank you

 

Carol

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Guest Lueeze

you will just have to be patient, I will look at it in due course!

 

I just checked and I responded to is asking you to check the FAQ's out!!!

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I am in a state of shock. I checked my bank this morning and they have applied another 75 pounds of charges for paying amounts of 15.79, 10.88 and 11.50! THe ironic thing is that I paid in the cheque from them on Monday and desperately needed it to clear as we had no cash - so the refunded charges hadn't yet cleared and caused further charges!

 

I rang the call centre and they advised that I would be contacted about it in writing from the supervisor, I told them if the charges weren't refunded that I would be starting the whole process again. I think they'll probably close my account now but luckily I've got my parachute account open and ready to go!

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  • 2 weeks later...

Sent a preliminary letter and the amount has been refunded but it looks as if they're going to withdraw our overdraft. Luckily we've got enough to cover it as we have come into some money but this could be difficult for people who are worse off.

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I've been home and actually read the letter now and it appears my partner missed out the most important part. Alliance & Leicester are closing our accounts on 4th July and want us to return our cards and cheque books in a teeny tiny little envelope (this is going to be quite difficult considering they send us a new chequebook every other week whether we need one or not!). I'm not sure what to do now as we were going to close the account next week anyway - we've switched to another bank.

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I'm not quite sure what your problem is. You have your money back, you were going to close the account anyway. You could just destroy (shred if possible) the cheque books etc, and tell them you have done so. Surely it's just a case of whether you want them to close the account, or you want the satisfaction of closing it yourself and telling them why. I understand it doesn't affect your credit rating either way. :rolleyes:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I don't have a problem with them closing my account, my only bugbear is the reason they're doing it - as a consequence of me claiming back money which is lawfully mine!

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Well you wouldn't be the first to fight the closure if you wanted to go that route. There are other examples in the forums.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I have just scrapped a claim against a and l as I have realised I put the wrong addrerss and defendant on.

 

Can anyone advise please who I should be the named defendant in my on line claim

 

Did anyone name steve bailey at the chester business park or just a & l ?

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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