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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help needed with a parking ticket- have a parking permit


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my husbvand received a parking ticket for not deisplaying his parking permit correctly -

 

i phoned and they said they have a photo showing that the expiry date wasnt showing as it had gone slightly under the black bit in the window frame

 

i want to dispute this as we do have a valid parking permit which his company pays for and they pay for 15 other spaces all the spaces have the name of the company and are allocated parking

 

the parking attendant also has a list of the car registration numbers that are allowed ot park there

 

is there a standard letter you can advise me to write

 

or do you think it is a hopeless case because a couple of digits of the expiry date wasnt showing in the photo - they also hit 3 other colleagues of my husband that day with parking tickets as well -

 

ps can i thank this forum as i managed to get a parking violation squashed from that really dodgy private firm that hits everyone at the bp garage - so huge thanks for that :)

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i have just found they have an online site where you can see the pictures they take of the car and the permit that was in it - now although it doesnt show the epiry date - the photo is out of focus and dark i am sure if he had bent over to take a proper look he could haveseen the expiry date

 

is there any chance how does this work?

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I think that we need you to scan the PCN, delete the person details and post it here. If you don't have a scanner, type it out - word for word - here

 

I was not aware that Council's could enforce (or designate) specific parking places for commercial companies in this way. How are the parking places signed?

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  • 3 weeks later...

Hi

I have received a parking ticket this morning for parking outside my own home in residents only area for which I have a permit. Problem is that due to a leak in my window the inside of the window must have got wet and my permit holder thingy fell onto the floor overnight.

 

surely the traffic warden does checks on the registration number which would have shown that I am registered as a permit holder.....

 

Do I ave grounds to appeal do you think? Theres no way I wanna pay £30 to park outside my own house!!!

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you could try what i try - appeal it and send them a photo copy of the permit - once the wind blew through the vents and blew the permit on the floor- i photocopied it and got it cancelled - they also sent a permit holder ofr the windscrren which i thought was hilarious

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Hi Jadsia,

Copy, paste and modify the following letter. Ot worked for me and I've got my monet back. You need to provide original if you have or photcopies of the valid permits.

/*

PCN Processing Office

London Borough of Camden

PO Box 20217

London

NW1 9GH

Dear Sir/Madam

Re: Penalty Charge Notice & Clamp/Removal Fee

 

I have been issued the above Penalty Charge on Thursday, 23 June at 11:07 while my wife’s car, registration , was parked on and I am appealing against it for the reasons I’ve outlined below.

  • I had a valid Resident’s Parking Permit for the vehicle ,expiry date 22 June 2006
  • The permit was renewed at Hampstead office on 26 May 2005 that can be verified by your office and was paid for by Visa.

I trust you take the evidence into consideration and refund the parking/clamping fees I have incurred as a result.

Yours faithfully

*/

 

All th ebest

Halime

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  • 11 months later...

Need help, I received a Notice to owner for not correctly displaying a visitors permit. The turth is i did corectly display a valid permit and there was never a ticket on the car when i left my friends house. But some weeks later i have received the notice. From the photographice evidence they sent it seems the bottom part of the arrival time has slid under the black tint on the windscreen and it shows a ticket packet on the top of the window which must have blown off as it was not supported by the wipper as it normally is.

 

I have tried to explain to them that unbeknoen to me as i shut the door of the car wind must have caused the permit to have moved. I am now going for an appeal to justify an act of God! Normally i keep the permit for a week or two before i discard them. However on this occastion as i had a valid permit and there was no ticket on my car i discarded the permit and cannot prove wether it was a 3 hour or 30min permit.

 

Can anyone help?

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