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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Netyard Vs Halifax Plc


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Hi Net I am at the exact stage as you are... sent off prelim on the 2nd of feb.. I recieved my standard letter from them today saying they will get back to me in 4 weeks! But sticking to MY timetable! Will Keep an eye on your thread!

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank/61099-atmospheric-halifax-plc.html?highlight=AtMoSpHeRiC

 

here is my thread if you want to have a gander :D

 

AtMoSpHeRiC X

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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  • 3 weeks later...

Hey Net :)

 

I have not heard anything from the Hellifax yet! Congrats on getting SOME of your money back.. I would call them if I were you..

 

AtMoSpHeRiC

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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  • 2 weeks later...

Hi Netyard,

 

You will not say something you shouldn't, you willbe fine..you will get all your charges back!Everyone I spoke to was really helpful... especially because it is file for court time...

 

Just tell them you accept the money they have put into your account as part payment but you want all of it.. otherwise that lil MCOL button will be pressed... You will have all your charges back.. they snapped my hand off as i was due to file for court the same day!

 

Keep the faith Net.. I was nervous too... but as someone told me on here, it should be them nervous not us :D

 

Keep us posted hun!

 

AtMoS X

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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Hi Net,

 

How much is the 6 years worth? If it is what you have agreed too then good job.. The main thing is are you happy with your settlement.. If you are then Congrats hun... And no you did not do anything wrong! You have sorted it out before court, saving you the hassle! I know I was pleased I settled before going to court..

 

Congrats babe XX:D

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26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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Well Done Net!! :D

 

Sorry it has took me a while to answer back been doing my sisters landing hall and stairs decorating lol

 

Yup sounds good to me about your claim hun, kick you shoes off and relax now!

 

All the best

 

AtMoS XX

26/01/2007 = Requested 6 Years Bank Statements.

02/02/2007 = Received statements, charges £1,684.

02/02/2007 = Sent Prelim Letter recorded delivery!

:D

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  • 2 weeks later...
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