bloc against 3

[bloc]

I have disputed my 3 Mobile account and have been harrased be 3 Mobile over the phone. I have sent them letters to Glasgow disputing my account balance and also written to them telling them I wish to end two accounts (2 phones different numbers). I have also sent the telephone harrasment letter from the library section on 20th Dec, and have today had another call from their MUMBAI call centre from one of their scripted robots, who informed me that this was their final call and that if I didn't pay my account would be passed over to a Debt Collection Agency.

 

Even though I have written disputing the account balance do I need to send them an official letter saying account in dispute?

 

Also should I send this which I have amended as it referred to bank charges?

 

Re: Account no. XXXXXXXXX

Account holder. XXXXXXXXX

Address. XXXXXXXXXXXXXXXXXXXXXXXXX

 

Whereas I have been a customer of 3 Mobile for XXXYEARXXX and whereas I consented in my contract with you to the disclosure by you of certain data to third parties, at no time did I consent and neither was it within the contemplation of the parties to the contract that I did consent to the processing by you of that data in any manner which would be unfair or inaccurate or which in any way would breach The Data Protection Act 1998

 

Therefore Take Notice that I require that you cease from processing within 7 days of the receipt by you of this notice or else that you do not begin to process any personal data of which I am the subject insofar as that processing involves the communication or passing of personal data of which I am the subject to any third party, and insofar as the said data relates wholly or in part of contractual breaches.

 

This Notice is given on the grounds that the processing or continued processing by you of the said data will be likely to affect my credit rating and my reputation and cause substantial damage and/or substantial distress to me and my family members. In addition to that which may already have been caused and that as the processing of the said data in the way referred to in this notice would violate the Data Protection Act 1998 to do so would be unwarranted.

Any thoughts would be welcomed.

bloc

[bloc]

To any of the MODS,

 

Also could this thread be moved to telecoms mobiles forum as just realised its in the wrong place?

 

Sorry for the inconvenience.

 

bloc