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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Use of a bedroom for a disability.


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I have a dependent child who lives with us, who has ADHD and receives DLA for this.

When he becomes heightened, we have a loft conversion that is his space where he can self-regulate and settle down somewhat.

I have been advised the LA will potentially give us a discount on council tax, providing someone living in the house has a 'severe mental illness'

- what does this mean, and how does the LA interpret this?

Is it up to a non-medically trained person at the LA, or is ADHD considered by law to be a 'severe mental illness' .

Given a consultant diagnoses it - they should know more than a LA admin person?

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Thank you for the prompt response. It's DLA, and he has been in receipt for about two years. I assume this can only be claimed from the date of the claim - not when DLA was awarded?

Is it a % discount or a reduction in banding?

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  • 1 month later...

I have a foster child with a disability ( autism), and at times, when he is heightened, the best way for him to regulate himself is to have some space and his electronic drum kit.

Fortunately, we have a pretty big house and have converted the attic for this purpose.

The LA have inspected today, and I don't foresee a problem with them granting me a lower council tax band.

Assuming this happens, am I entitled to have this backdated from when he arrived

- two years ago, or will I only be able to claim the discount from the time I applied?

I hope this is clear.

Thanks - Paul

 

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