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    • its not about the migrants .. Barrister Helena Kennedy warns that the Conservatives will use their victory over Rwanda to dismantle the law that protects our human rights here in the UK.   Angela Rayner made fun of Rishi Sunak’s height in a fiery exchange at Prime Minister’s Questions, which prompted Joe Murphy to ask: just how low will Labour go? .. well .. not as low as sunak 
    • From #38 where you wrote the following, all in the 3rd person so we don't know which party is you. When you sy it was your family home, was that before or after? " A FH split to create 2 Leasehold adjoining houses (terrace) FH remains under original ownership and 1 Leasehold house sold on 100y+ lease. . Freeholder resides in the other Leasehold house. The property was originally resided in as one house by Freeholder"
    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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V-E Day: Victory over Egg


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A legend has grown up that Egg always digs in, and nobody can beat the Egg. This is untrue, Egg have caved in time and again and offered full refund, but attaching a confidentiality condition each time.

 

All who have been offered full refund are invited to briefly describe their success. As postings will be under anonymous forum names this action will not breach the confidentiality agreement -- unless any legal eagle knows different.

 

The jungle of Egg threads have grown to such volumes that it is hard to keep up. Suggest this thread be used like a quick index to navigate to other threads with full details -- the sheer number of successes will encourage others being put through the same ordeal by Egg.

 

Egg is in retreat. Lets turn it into a rout.

 

 

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Joa mentioned in his thread that Egg has switched law firms and now Egg appears to be falling into line, refunding like other institutions and no longer fighting to the last ditch wasting everybody's time -- cheers to all still going through the process.

 

Apparently Egg insists on a confidentiality agreement in every case, hence we have heard but a fraction of the success stories, without the heart-warming names and figures. No way can open secrets be covered up for long.

 

Message to Egg -- please pull your finger out of the dyke. The deluge is coming in spite of you.

Admanbo80 - won on 20th December 2006.

 

Johnnie Reclaim - won on 21st December 2006.

 

Joa - won on 22nd December 2006.

 

CAG Claimants 9 - Egg 0 icon10.gif

 

 

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Thank you Angry but Polite Cat, there is no greater compliment to a thread than an inaccuracy pointed out by readers.

 

Painting an impression on New Years Eve, the ranks of the Allied forces are massed outside the Brandenburg Gate, and the lawbreakers are hiding and squirming in the underground bunker unable to face unconditional surrender.

 

CAG Claimants 9.5 icon10.gif -- Egg 0 icon9.gif

 

 

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  • 2 weeks later...

----------------------------------

On a different note, I read in Betfair forum the following interesting posting re delaying tactics, i.e. having settled in other similar cases, what is the bank's intention in making as if it wants to fight another case -- apart from dragging out the process as long as possible, and intimidating claimants who are laymen at law!

Such blatant time wasting will not be tolerated by the court.

------------------------------

 

Neil Warnock AKA Colin ******

 

10 Jan 10:45

spacer.gifIn Lincoln, a district judge put on the orders the following

 

IT IS ORDERED THAT

 

The Court of its own motion is considering striking the Defence out as an abuse of process on the basis that it has settled all previous claims of this nature. If the Defendant objects to this course of action it is to file at Court within 14 days, a Schedule setting out a list of all claims it has pursued to trial and all claims it has settled.

 

 

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Roll of Honour - full refund won from Egg:

 

.5th December 2006 - Yasmin

13th December 2006 - Mcuth

20th December 2006 - Admanbo80

21st December 2006 - Johnnie Reclaim

21st December 2006 - blackcatchillers

22nd December 2006 - Joa

28th December 2006 - waynedear

28th December 2006 - Sassylass

28th December 2006 - Feergal71

13th January... 2007 - Kazzaw....... (without confidentiality clause)

13th January... 2007 - KateandPete (without confidentiality clause)

 

..CAG Claimants 11 - Egg nil

 

 

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Dear pussycat,

 

With your hearing on Monday there is hardly much time left, and not everyone visits this site every day. To ensure making contact in time, I would have thought it best for yourself to send a PM with as much tact as urgency, to the 3 winners who were happy to make public their unconditional victory. Best of luck!

 

I have always got on well with cats, so am not scared of same.

But to the Egg I say: be afraid, be very afraid.

 

 

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Possession may be nine points of the law,

but the tenth point has arrived -- repossession by bailiffs:

http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=430129&in_page_id=1770&in_page_id=1770&expand=true#StartComments

Customer sends bailiffs in to seize bank's computers

Declan Purcell: Striking a blow for the customer

 

A man who was fed up with paying massive bank charges decided to give one of the high street giants a taste of its own medicine. When Royal Bank of Scotland refused to refund £3,400 charges that Declan Purcell believed he was owed, he sent in the bailiffs.

Stunned customers at his branch of RBS watched as debt collectors seized four computers, two fax machines and a till filled with cash. The branch manager was told that the items would be sold unless RBS came up with the money owed to Mr Purcell. Only when the manager gave an undertaking that the debt would be paid did the bailiffs leave.

Mr Purcell said: "I think the bank was pretty shocked when the bailiffs went in. But my view is that this is exactly what they would have done to me." The move, which will raise a cheer from millions of other bank customers, is part of a consumer fightback against bank charges, which net an estimated £4.5 billion every year.

Every time a current account customer goes overdrawn by as little as £1 most banks will charge around £28, even though the administration cost is only about £4.50. Then every cheque, direct debit, or card transaction that goes through or is bounced incurs another charge of up to £38. The Office of Fair Trading is investigating whether banks have implemented these charges unlawfully. The Daily Mail's Fair Play on Charges campaign and that run by the Consumer Action Group have helped thousands reclaim charges in the past year.

Like other customers Mr Purcell, 48, from East London, had warned his bank that he was prepared to go to court to claim back charges he believes were imposed unlawfully. In June last year he demanded the refund of £3,400 charges he accrued during the previous six years while running a motorcycle dealership. RBS ignored the claim so in October Mr Purcell filed an online application to get the money back through the county court.

 

After 30 days the bank had not responded and so on December 10 the court ruled in Mr Purcell's favour. It ordered RBS to pay the charges and £120 court costs. When RBS again failed to respond Mr Purcell got the court to give him a warrant of execution, allowing him to order debt collectors to reclaim items from the bank equal in value to the amount he was owed.

Finally on Monday, January 8, a team of debt collectors walked into the busy Camden Town branch in North London, demanded to see the manager, showed their court order and announced that they were repossessing items.

Mr Purcell, who now works for London Underground, said: "I was dismayed by the bank's reaction when I made my claim for a refund – it was so rude and arrogant. They thought they were above the law, so it is great to know that customers can use the law in the same way the bank does to get money they are owed."

A spokesman for RBS said: "We are looking into this as a matter of urgency, but early indications suggest that unfortunately due to an administrative error, the bank failed to defend the claim leading to a default judgment being obtained on the branch and a resulting warrant. "The confusion was cleared up at the branch."

Marc Gander, who set up campaign website Consumer Action Group, which helps consumers get refunds from their banks, said: "I am quite sure that Mr Purcell will not be the last person to send bailiffs in to his bank. The continued operation by UK high street banks of their unlawful charges regimes will see to that. "The heavy-handed debt collecting approach is something that the banks have been handing out to their customers for years. Mr Purcell simply gave them a bit of their own back."

 

 

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  • 2 weeks later...

Roll of Honour - full refund won from Egg

 

.5th December 2006 - Yasmin

13th December 2006 - Mcuth

20th December 2006 - Admanbo80

21st December 2006 - Johnnie Reclaim

21st December 2006 - blackcatchillers

22nd December 2006 - Joa

28th December 2006 - waynedear

28th December 2006 - Sassylass

28th December 2006 - Feergal71

13th January... 2007 - Kazzaw.....… (without confidentiality clause)

13th January... 2007 – KateandPete. (without confidentiality clause)

18th January... 2007 – Schnide…… (without confidentiality clause)

 

2nd February.. 2007 – Westwell….. (without confidentiality clause)

10th February. 2007 - Benham3160 (without confidentiality clause)

15th February.. 2007 - Livelylad

19th February.. 2007 – Odd Fellow

Claimants 16 – Egg 0

Such a tidal wave of new victories coming from all fronts that this scoreboard can hardly keep up -- any victories missed out please kindly tip us off by PM or posting.

Perhaps CAG Admin might consider the idea: on the index page to give all the successful refund threads a green background to hearten other claimants still running the obstacle course?

 

 

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Egg prides itself for being the only the internet-based card that does not send out paper statements and letters. They do not even use the public email system, preferring to use their own "secure mail" which can only be read by the user logging onto Egg. If an user forgets her password and she rings Egg, she can expect half an hour of muzak before speaking to an Egg employee, famous for being unhelpful.

 

Mama Bear,

 

If you need documentary evidence to prove the sequence of events, Egg is legally obliged to provide same for £10, taking probably 4 weeks.

 

Before the Default Notice is issued there needs to be one warning which Egg is obliged to issue. Did you get such a warning at all via Egg Secure Mail? Is there a trail of same or have you deleted past messages?

 

Did you suffer many unlawful Overlimit Punitive Penalties as well as Late Payment Penalties? If your Defaulting situation was exclusively or mainly due to the levying of unlawful charges, then as charges are refunded it seems equitable for the Default Notice to be deregistered -- i.e. you would not have seriously defaulted but for said unlawful penalties plus unlawful interest taken from your account by force.

 

I gather Default Notice is a necessary Notice of Forthcoming Intent before escalating to debt collection etc, but if you have documentary evidence to prove that before issuing Default Notice in November 2005, Egg was already negotiating with you re amicable loan rescheduling, then there would seem little justification for Egg all set to make peace with one hand but declaring war with the other. Egg of course are famous for left and right hands not on speaking terms.

 

Jasmin won full refund, then continued to pursue Egg for removal of her Default. Her long threads will probably give you best info on the process. Good luck!

 

 

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  • 2 weeks later...

Roll of Honour

 

Holders of the O.B.E. – the Order of the Beaten Egg

 

21st November 2006 - barcote…… (won in court)

23rd November 2006 - Maroonfox5

..5th December 2006 - Yasmin

13th December 2006 - Mcuth

20th December 2006 - Admanbo80

21st December 2006 - Johnnie Reclaim

21st December 2006 - blackcatchillers

22nd December 2006 - Joa

28th December 2006 - waynedear

28th December 2006 - Sassylass

28th December 2006 - Feergal71

13th January… 2007 - Kazzaw.....… (without confidentiality clause)

13th January.... 2007 – KateandPete. (without confidentiality clause)

18th January.... 2007 – Schnide…… (without confidentiality clause)

2nd February... 2007 – Westwell….. (without confidentiality clause)

10th February.. 2007 - Benham3160 (without confidentiality clause)

15th February.. 2007 - Livelylad

19th February.. 2007 – Odd Fellow

25th February.. 2007 – banofi

26th February.. 2007 – Empire Strikes Back

28th February.. 2007 – THFC4EVER (with no confidentiality clause)

 

Claimants 21 -- Egg 0

 

 

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