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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Contractual Interest - Mutuality and Reciprocity


Mad Nick
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I want to claim back charges plus contractual interest. I've seen loads of threads citing "mutuality & reciprocity" as the justification for this. I understand the principle, but I've never seen the actual legal reference and/or the legal mumbo-jumbo to quote at the Bank or in Court. Please can anyone help. Thanks. Mad Nick.

 

PS All I could find was "fairness and balance" : UTCCR Schedule 2, para 1(b) plus OFT Guidance document (OFT143) Annex B.

Abbey £8370 settled 17 Apr 07

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The interest is indeed beyond the UTCCR or the OFTs ruling on diproportionate charges.

 

It is however unlawful to charge a disproportionate penalty charge (it is well established in law to do so. The OFT ruling has simply brought this issue to the notice of many people.)

 

It is illegal to profit from an unlawful act.

 

Ergo: Interest charged on unlawful penalty charges is also unlawful, if not down right criminal.

 

(But we arent allowed to say that, it is up to a court to decide that. Which is why the banks run from any opportunity to justify their charges to a judge, and always cough up before the case gets to court)

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noomill060, Thanks. I'm happy with the issue of charges being a penalty because they are not a genuine pre-estimate of loss for breach - and there's all the statute and precedent to back it up. But what is there to back up the statement of "mutuality and reciprocity" which is mentioned on this forum so often. I want to nail Abbey for the contractual interest, and I'd prefer not to use an argument which I can't back up - there is always a risk this ends up in Court.

Abbey £8370 settled 17 Apr 07

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  • 2 weeks later...

i'm having the same problem trying to decide how to continue with my claim as the halifax have paid back all my charges without me accepting their offer , so now i'm faced with the prospect of having to go to court for the contractual rate of interest on the charges that they've already paid into my account and i've spent, any ideas or advice would be great

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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I think the mutuality and reciprocity is an attempt to say that either its fair for the term to apply for the benefit of both parties or that the contract either says this or should be interpreted in this way. None of those arguments on their own hold water in my opinion and indeed the terms of these bank account terms and conditions appear to expressly state the opposite. It is not unusual for a contract to contain terms that allow one party to charge a sum and interest for breach and to exclude the the other from the benefit of the term or indeed to apply a different charge and/or interest in case of breach by the other party.

 

A simpler and more successful argument must be that if the penalty charge is unenforceable and should not have been made then the interest would and should not have been charged either. It seems to me that if you strike out charges as having been applied unlawfully then it would be unjust enrichment for the bank to keep hold of the interest it charged on those amounts.

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  • 2 weeks later...

Looking at BF's original post on this, I believe the term you may want is 'implied term' (in the contract with your bank) based on the principle of mutuality or reciprocity. I think this is actually a legal term relating to '

where a contract makes provision for a rate of interest to be paid on outstanding money'.

 

I haven't got time now but I'll see what I can find as afr as specific legal rules are concerned. It is probably part of UK contract law.

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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