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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claiming from Lloyds TSB ****WON****


amber_ellie
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Thanks Tanz. It's been going on for so long now I am not counting my chickens about settlement beforehand. I know everyone else has been lucky but it could be our luck will run out. If we plan for it to go all the way then we won't be too disappointed. It would be nice to receive settlement though before the air fare is paid out! ;)

amber_ellie :)

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Thanks Tanz. It's been going on for so long now I am not counting my chickens about settlement beforehand. I know everyone else has been lucky but it could be our luck will run out. If we plan for it to go all the way then we won't be too disappointed. It would be nice to receive settlement though before the air fare is paid out! ;)

 

You'll def get one if claim is straight forward enough 6 year with stat interest.

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Yup - totally straight forward.............just been reading thread about Tom Brennan. Offered 4k and refused :o , wouldn't have the nerve to do what he is doing but would have the nerve to accept and run! lol

amber_ellie :)

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Received our Notice of Allocation to Small Claims Track (Hearing) on 28th June, should take no longer than 1hr 30mins - says notification.

 

It also states: A party affected by this order may within 7 days of sevice of it upon him apply to the Court to have it set aside, varied or stayed.

 

I take this to mean that even though I followed the new procedure the Judge has ignored it (stayed part that is).

 

Does it make any difference if the Court Bundle is sent in well before 14 days of hearing i.e. is it more beneficial to us? I don't intend to leave it until the last minutes as I want to get it in asap.

amber_ellie :)

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Yes it looks like the judge has ignored the New Strategy order.

 

Can you post up the full order please.

 

It is prudent to get the court bundle in as early as possible as it may act as a catalyst for settlement.

 

This is a good link on bundle preparation:

http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

If I have been helpful please click on my star and add a comment.

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District Judge Shanks has considered the statements of case and allocation questionnaires filed and allocated the claim to the small claims track.

 

The hearing of the claim will take place at 10.00am on the 28th June 2007 at xxxxxx County Court xxxxxxxxx and should take no longer than 1 hour and 30 minutes.

 

The court must be informed immediately if the case is settled by agreement before the hearing date.

 

Each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 14 days before the hearing.

 

The original documents shall be brought to the hearing.

 

A party affected by this order may within 7 days of service of it upon him apply to the Court to have it set aside, varied or stayed.

 

Date: 12th April 2007.

--------------------------

That's it.

amber_ellie :)

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Doesn't it mean though that they can ask for a stay and the case delayed a couple of weeks? Wonder why the Judge didn't take note of the New Strategy Order :confused: .

 

No guesses for who I am now thinking could fall at the Court stage :sad: . Would just be our luck.

amber_ellie :)

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Hello - Can anymore please tell me exactly what charges I can claim back? I cant seem to find anywhere which tells me exactly what I can claim for and am not understanding the interest thing as well - I am about to send a preliminary letter and about to attempt to do a schedule.

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Doesn't it mean though that they can ask for a stay and the case delayed a couple of weeks? Wonder why the Judge didn't take note of the New Strategy Order :confused: .

 

No guesses for who I am now thinking could fall at the Court stage :sad: . Would just be our luck.

 

My last two claims with the draft order were ignored by the judge, as it has been mentioned it very much depends on the judge.

 

Tanz

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You need to inform the court at least 7 days before the hearing.

 

If you look at the bottom of Track Allocation order (the one in your post 130) it should tell you what to do if you cannot turn up (I do not have one to check though).

If I have been helpful please click on my star and add a comment.

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Found it. It does state: If you cannot, or choose not to, attend the hearing, you must write and tell the court at least 7 days before the date of the hearing. The district judge will hear the case in your absence, but will take account of your statement of the case and any other documents you have file.

 

We did put on the AQ that he may be represented by me if necessary. However I would assume that it is best not to advise he can't make it until roughly ten days before the date. Correct me if I am wrong but if we do it before then surely that gives Lloyds an extra button to push and hold out for not settling?

 

I'm doing the court bundle atm.

 

In the Witness Statement 33a - the sum of £750 was deposited, like everyone else, without our permission/knowing and just before the MCOL was filed. Shouldn't we add that this was deposited without us knowing? As he doesn't have an internet account, despite asking for one months before all this started, he didn't know about the credit until we had started the proceedings.

amber_ellie :)

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I think I am slowly going mad. Somewhere on here is a list of what you should send (I've looked through court bundle). I am sure it was GaryH. It says about OFT report and only needing Overview pages, Disguised penalties 4.2, McNamara case etc. I can't for the life of me find it and neither can I find my copy that I was ticking off what I had done. Could someone point me in the right direction please? Thank you.

 

EDIT:

The witness statement was the one that was six pages but in fact I found it to be seven pages *shrugs shoulders*.

amber_ellie :)

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I think I am slowly going mad. Somewhere on here is a list of what you should send (I've looked through court bundle). I am sure it was GaryH. It says about OFT report and only needing Overview pages, Disguised penalties 4.2, McNamara case etc. I can't for the life of me find it and neither can I find my copy that I was ticking off what I had done. Could someone point me in the right direction please? Thank you.

 

EDIT:

The witness statement was the one that was six pages but in fact I found it to be seven pages *shrugs shoulders*.

 

Here you go Ellie, its in the stickies - http://www.consumeractiongroup.co.uk/forum/lloyds-bank/82148-got-court-date-important.html

 

Ultra, please start your own thread, you'll find you get much more help that way. The information you require is actually in the sticky thread at the top of this forum.:)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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We do not have any draft orders on our case and therefore haven't had to adhere to anything specific.

 

So I have copied the basic court bundle as stated plus the recent "sticky" re which pages of the OFT report to send.

 

1) Send "latest schedule of charges" - does this mean as at the date you send the Court Bundle i.e 1st June 2007?

 

2) Do you send the very first letter you wrote asking for the statements and paying £10 fee?

 

Please and thank you :) !

amber_ellie :)

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