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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MET ANRP PCN - Burger King - overstay? site 997 BP Blue Boys Tonbridge, TN12 7HE. **CANCELLED BY BP**


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The fleecers love these set ups where they can entrap motorists.  It's done quite deliberately.  Absolutely do not appeal.  The PPCs never accept appeals and you would probably throw away your POFA 2012 protection.

 

I see there is a "Services" sign from the main road so it's obvious a driver would think this is a single area.

 

The fleecers' shenanigans have never been lawful but a recent government Code of Practice has spelt it out.  Have a look at 3.2 here  https://www.gov.uk/government/publications/private-parking-code-of-practice/private-parking-code-of-practice#signs-and-surface-markings

 

We could do with some help from you.

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  • dx100uk changed the title to MET ANRP PCN - petrol station overstay?

Yep, ignore the fleecers.

 

I've done some digging and ... before explaining, do you still have proof of purchase at Burger King?

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We could do with some help from you.

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  • dx100uk changed the title to MET ANRP PCN - Burger King - overstay? BP Blue Boys Tonbridge, TN12 7HE

Given the fleecers refer to the area as "BP Blue Boys" and given there is written here  https://motorwayservices.uk/Tunbridge_Wells

 

Parking and use of the bp forecourt is limited to 30 minutes maximum stay and is strictly enforced by MET Parking.

 

what I suspect might have happened is this.

 

You drove in from the main road, entered the BP part and then exited it a few seconds later.  You parked at Burger King.  Afterwards you once again entered the BP part and left a few seconds later.

 

But the fleecers cameras are rubbish so have combined the two visits.  This is extremely common in this disgusting industry and has its own name "double dipping".

 

I therefore suggest that, as well as ignoring the fleecers, you get on to the CEO of BP  https://ceoemail.com/s.php?id=ceo-9499&c=BP Plc-Chief Executive

 

Explain what happened, that you at no time abused BP's facilities and it is a disgrace you are getting demands for £100 when the driver and their party did nothing wrong.  Attach the proof that you were elsewhere at Burger King.  Demand BP get the fleecers to cancel the invoice.

 

It might work, you may get nowhere, they could come back and initially fob you off before round two - but it's got to be worth a try.

  • I agree 1

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  • 3 months later...

dx & BN are spot on.

 

However, you need to make sure your post is checked.  If further down the line you do get a Letter of Claim, if it's not answered you can be damn sure the fleecers will issue a county court claim form hoping to get judgement by default.

We could do with some help from you.

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So if the place is local to you go back and get photos of the signage.

We could do with some help from you.

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  • 2 weeks later...

Debt Recovery Plus are an uninterested third party with no powers whatsoever.  Laugh at them & ignore them.

 

Well done on getting the photos.

 

To answer your question.  They would issue a county court claim form to the old address, you would know nothing about it, and after a fortnight you would lose the claim by default for not filing a defence.  Search "Backdoor CCJ" on the site and you will see that that has happened to a hell of a lot of people.  So conclusion - if you move send them a two-line letter with your new address and get a free Certificate of Posting from the post office. 

We could do with some help from you.

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  • 4 months later...
  • 2 weeks later...

Will deal with the snotty letter this evening when I knock off work.

 

Meanwhile - did you ever contact the CEO of BP as suggested at the start of your thread?

We could do with some help from you.

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Well, yes.

 

Some organ grinders are great and call off their minions.

 

Some are useless and never cooperate.

 

It's surely worth a try.

We could do with some help from you.

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As for the snotty letter, how about -

 

 

Dear CST Law,

 

cheers for your Letter Before Claim.  If you were even a bog-standard small-town solicitor, never mind the "highly-experienced legal team" as hilariously claimed on Credit Style's site, you would have done a tiny bit of due diligence before lazily sending out your robo-letter and thus discovered your client's case is complete pants. 

 

Section 3.2.  Government Code of Practice.  Get off your backsides for once and look it up.

 

On top of that your greedy client has invented £70 Unicorn Food Tax.  Bad own goal!  Judges don't like these made-up amounts, do they?

 

Your client can either stop this foolishness now or I will look forward to thrashing them in court, obtaining an unreasonable costs order under CPR 27.14(2)(g) and spending it all on a nice foreign holiday while laughing at your client's expense. 

 

I look forward to your deafening silence.

 

COPIED TO MET PARKING SERVICES LTD

 

 

I'm assuming the Unicorn Food Tax is £70.  If so invest in two 2nd class stamps (all these fleecers are worth) and get two free Certificates of Posting from the post office.

Edited by FTMDave
Typo

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I've corrected a typo in the letter.  Best not to sign it.

We could do with some help from you.

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That sounds very promising from BP.

 

Of course send them the evidence they want.

We could do with some help from you.

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  • dx100uk changed the title to MET ANRP PCN - Burger King - overstay? BP Blue Boys Tonbridge, TN12 7HE. **CANCELLED BY BP**
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