Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Fingers Crossed


Wes62
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6394 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All

I'm about to start a claim against the HSBC re Bank Charges accrued over the past six years amounting to £349. As I've explained in the main forums it's not so much the money as the feeling we've all been had that's prompted me to follow this up. Like many I had this brought to my attention by the BBC and hence I found this site and my has it opened my eyes.

I've already printed out my statements and some forms from the BBC site. However I've got some holidays over Christmas so I'm gonna peruse the FAQs and the rest of the site for as much info as I can before I start my claim. I guess what with the post and holidays it may be an idea to wait until the new year to actually start sending letters ?

Anyhow good luck to all.

PS , I've given my work E-Mail address as my main contact for the site. I have a home E-Mail and as I'm on holiday from Friday till January 2cnd, is it possible to have two contact mails for the site?

Sorry if this is a dumb question, it just occured to me.

Link to post
Share on other sites

hi wes, welcome to the site. you've got your thread now so when you need help, just ask. my advice to newcomers is as you've already said just read, read and re-read until you are familiar with the process. if that takes you into the new year - with all you have going on - so be it.

all the info you need is here: Newcomer? Here's A User Guide

the hsbc contact details are in this forum and a list of charge names plus some very friendly people. we like people who read up first, makes life so much easier. then use this thread as a sort of diary about the steps you are taking and ask away when you have questions. see you when you are ready - happy holidays!

Link to post
Share on other sites

Thanks mate ...

I like to take my time over things. The BBC's money programme possibly made things look a little easier and painless than they could be. It pays to check everything out. I'm gonna use my time out to do just that.

All the best and I'll be back in the new year armed and ready !

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...