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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Court claim lowell Capital One credit card


trajay
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Hi and welcome to CAG

 

I have moved your topic to the appropriate forum...Financial Legal Issues.

 

You should of acknowledge service by the 10th Feb and stated your intended plea.Follow the instruction in the claim pack and go on line to acknowledge service now.

See if MCOL will still allow it and if so do it and come back here for further advice......defend all.

 

Andy

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Just tick defend all then exit for now........

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So it allowed you to acknowledge service and you have stated you intend to defend all...keep a record of your gateway username..your password is on the claim form.

 

Now read the following link and then copy the Q,s and your responses back here so we have all the details in one post.

 

 

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  • dx100uk changed the title to lowell claimform - old Cap1 Card debt

Your defence is not due or ready yet to submit ...you  just acknowledge service and state defend all and then exit.

 

The defence is due Monday 24th by 4.00pm...you will log back into MCOL and submit the defence.

 

Topic title updated

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  • AndyOrch changed the title to Court claim lowell Capital One credit card

Your defence is due on Monday so you wont get a response to a CCA or CPR in time to use as part of your defence.

 

Have a look in the following forum at example defences.

 

https://www.consumeractiongroup.co.uk/forum/369-legal-issues-subforums/

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Well normally you would have 33 days to respond but because you have failed to deal with it......which the DCAs that issue court claims love.....your time is restricted in preparation. I would advise you send the CCA and CPR 31.14 off today so at least they can be referred to within your defence even without a response they will still have to comply as the claim progress.You will use the normal holding defence that puts them to strict proof/ disclosure of the relevant documents required to enable them to enforce the agreement by way of the court claim

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No nothing to be gained in conversing with them...they only understand £$ and pence...not interested in anything else.

We could do with some help from you.

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8 minutes ago, trajay said:

Thanks.

Will keep away from that then..

That was the general view tbf 

 

Not ours :cool:

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#########Defence'##########

 

The Defendant contends that the particulars of claim vague and are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

1. The Claimant has not complied with paragraph 3 of the PAPDC (Pre Action Protocol) Failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st October 2017.It is respectfully requested that the court take this into consideration pursuant to 7.1 PAPDC.

 

2. Paragraph 1 is noted. I have in the past had financial dealings with Capital One. I do not recall the precise details of the agreement and have therefore sought clarity by way of CPR 31.14 and section 78 request.

3.Paragraph 2 is denied I am unaware of what account the claimant refers to.

4.Paragraph 3 is denied I cant ever recall receiving any Notice of Assignment from August 2012 or ever having being approached pre litigation with regards this alleged debt.

5.It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has yet to provide any evidence of assignment/balance/breach requested by CPR 31. 14, therefore the Claimant is put to strict proof to:

(a) show how the Defendant has entered into an agreement; and
(b) show how the Defendant has reached the amount claimed for; and

(c) show and evidence the service of a Default Notice pursuant to sec 87 (1) of the CCA1974
(d) show how the Claimant has the legal right, either under statute or equity to issue a claim;

6. On receipt of this claim I requested by way of a CPR 31.14 request and a section 77/78 for copies of any documents referred to within the Claimants particulars to establish what the claim is for. The claimant has yet to comply to my section 78 request and remain in default and with regards to my CPR 31.14 request. 


7. As per 
Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974.


9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
 

 

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