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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Voluntary Termination with Startline


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Sorry, late ro the party on this but....

 

Given a breach of s86B gives rise to temporary unenforceability under the CCA until remedy and an inability to charge during the period of non compliance and considering that enforcement is held as being entering judgment What grounds are there for suggesting the DFN and termination are invalid? 

 

Also if the DFN was somehow invalid what makes the termination invalid (Could it be treated as a simple termination of contract outside of provisions for breach)? In which case could it be unlawful? 

 

Start line do appear shockingmy inept but if the initial termination notice is good, the later notices dont mean anything as you cannot rescind termination amd you cant terminate twice.

 

In my view Very complaint worthy on misleading consumers and s140a unfair relationships. Could be worth arguing that and that the appropriate remedy is to accept the vt they have by their conduct led the debtor to beleive was a right that available to her.

 

Also your proposed letter could be treated as abandonment were you to carry that out and leave the vehicle as suggested.

 

Edited by EssCee
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My posts are opinion only, I am not legally qualified and do not offer my comments as advice, nor should my comments be taken as advice. If you seek legal advice, approach a suitably qualified legal representative.

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Not surprised, as per post #28. Perhaps try the s140a avenue.

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My posts are opinion only, I am not legally qualified and do not offer my comments as advice, nor should my comments be taken as advice. If you seek legal advice, approach a suitably qualified legal representative.

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S98 consumer credit act dx. But it's a moot point if the DFN is compliant as the nosia issue doesn't invalidate it

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DFN is dated 8th March 17 and gives 21 days for compliance and appears to be in the prescribed format.

if the arrears are not overstated it's good and so is their termination

 

if I were you I'd complain on the misleading info and s140a and look to refer to the FOS and see where it gets you.

 

Legally assuming the DFN is good, as it appears, you lost the right to terminate as they have said IMHO 

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Because per doc1 above DFN 8th March 2017 termination 30th March 2017...

My posts are opinion only, I am not legally qualified and do not offer my comments as advice, nor should my comments be taken as advice. If you seek legal advice, approach a suitably qualified legal representative.

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The dfn point is not an easy argument at all with fixed sum hire purchase with fixed repayments, but worth a shot.

 

Could you argue estoppel in that they made representations the agreement continued in subsequent letters and notices which you relied upon to your detriment?

 

Just thought vomiting here.

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