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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Contract advice required


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what was the allowance *for*, and are you still doing the thing it is for?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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20 minutes ago, nicurro said:

The allowance incorporated various aspects including experience , knowledge ,   adaptability but the exact detail is not known, I am still employed under the same title but poor health has meant that my duties had to change.

 

Nic

 

Sadly that is not going to help you much. It would be much easier if it was something like a night shift allowance. If you don't have detailed documentation of it, I am afraid that is going to be difficult to defend.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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you could pop in a SAR and see if they have a personnel file with details of the allowance? Long shot...

Edited by Emmzzi

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Have you asked for a copy of the documentation about your allowance? What did they say?

 

I'm just telling you how I would do it. You do it any way you think will work better!

Edited by Emmzzi

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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My advice is still to get a copy of your file.

 

You have nothing saying what the allowance is for, in writing

 

You don't know if they do

 

Without that info you're going to be a bad bluffer at the poker table; and there's no point at all paying for a solicitor until you have some facts for them to work with.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • dx100uk changed the title to Contract advice required
  • 3 weeks later...
On 02/04/2019 at 22:02, nicurro said:

The allowance incorporated various aspects including experience , knowledge ,   adaptability but the exact detail is not known, I am still employed under the same title but poor health has meant that my duties had to change.

 

Nic

Hold up.

 

You are NOW saying this is a shft allowance after you previous said it was a responsibility allowance?

 

Your story is changing with the wind. If you haven't bothered to keep proper documentation, really it's going to be impossible to get a case going.

 

Too inconsistent to stand up...

 

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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10 minutes ago, nicurro said:

Like I said earlier I never know who is reading these posts and before a decision was made I was asking for scenario advice on what they have said as they appear to be phishing from others.

 

"things to be honest with people about at the beginning."

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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9 hours ago, nicurro said:

Could I ask your thoughts on the below statement:

 

I never comment before I know the source. Context is everything.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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29 minutes ago, nicurro said:

ACAS source of information

So that's a pretty reliable source (on their web site. phone line is a different matter.)

 

Be careful not to confuse informal with investigation though. There is also no right to be accompanie to an investigation interview.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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1 hour ago, nicurro said:

There is a big section on ACAS about meetings.

If a Contracted term is being removed from that contract then I would say that is a sanction.

 

If the payment is being stopped then this would be ok but it would still remain as a contract term thus if criteria is met then the payment would be made.

As they are removing or have stopped recognising the contracted term then I am sure that this would be a breach.

 

I take it Sangie that you also voted to remain in the EU !

 

But, you do not have a copy of the relevant contract, we have established that

 

So you can theorise all you like but you've nothing that will stand up to legal scrutiny

 

All this debate on formal and informal meetings is academic without evidence.

 

My thoughts now would be

- do I want to keep working there?

- if yes, do I really want to keep stuffing up the relationship with my employer?

- if no, what's my plan and therefore what is the best way for me to leave?

 

 

 

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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24 minutes ago, nicurro said:

Recently the same employer has agreed a new pay structure with the Union for all employees who they knew were receiving shift pay.

I/ we were missed out from this as the term shift pay had been renamed by the employer at the point of TUPE.

I merely wish for the employer to recognise that this happened and if they go through their records it will be obvious.

 

 

Wait.

 

That's an entirely different matter to the one you first raised.

 

If you want ACTUAL help, you need to tell the full, honest story of what happened. No opinions and no ommissions.

 

Because you can't help an eel, it's too slippery to hold it while it tells you the truth.

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I am unable to help you because I don't have proper information with which to do so. You keep lobbing in extras and changing your story.

 

Suggest you find a non-internet lawyer to whom you can tell the whole story in confidence.

 

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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On 03/05/2019 at 21:17, nicurro said:

 

There were also at least 3 occasions where HR had said that they would have to stop my shift allowance as I no longer worked the required shift pattern,

 

 

Seems cut and dried to me. You don't do call outs and you don't do shifts. No allowance due.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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