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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowell Claim Form - shop direct simplyBe cat ***Claim Discontinued***


Cosmicdancer
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name of the Claimant ? lowell

 

Date of issue – 14/03/2019

 

Particulars of Claim

 

1.The defendant opened a Simple Be regulated consumer credit account under reference XXXXXX on 11/12/2015.

 

2.In breach of the agreement , the defendant failed to maintain the required payments and the agreement was terminated.

The agreement was later assigned to the claimant on 22/09/2016 and written notice was given to the defendant.

 

3.Despite repeated requests for payment , the sum of £278.80 remains due and outstanding .

 

4.And the claimant claims the sum of £278.80 and the interest pursuant to s69 Count Courts Act 1984 at the rate of 8% annum accruing at a daily rate etc, but limited to one year being £22.30

 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC ( Pre Action Protocol) ?No

 

Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?Yes

 

Did you inform the claimant of your change of address?No

 

What is the total value of the claim?£386

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?Catalogue

 

When did you enter into the original agreement before or after April 2007 ? after

 

Is the debt showing on your credit reference files (Experian/ Equifax /Etc...) ? yes

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.Lowell

 

Were you aware the account had been assigned – did you receive a Notice of Assignment?Yes

 

Did you receive a Default Notice from the original creditor? Yes , unsure as person in question was kicked out of their home on numerous occasions in a violent relationship

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Unsure all letters were being destroyed before finding CAG

 

Why did you cease payments? A lot of other debts priority bills etc to take care of with little hours being worked

 

What was the date of your last payment? 2015 sometime

 

Was there a dispute with the original creditor that remains unresolved? Not that i know of

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No

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Hi there ,

 

sorry about the late response but the person in question are now in a hospital detained for 28 days under the mental health act.

 

Can i continue this defence on their behalf?

Or do we have reasonable grounds to get the case ajourned/moved?

 

I really am in a terrible upset frantic state 

Thanks

 

Cosmicdancer

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  • 2 weeks later...

Hi sorry about the delay, i have had no way of internet access until today , relative is alive and safe however still under hospital care.

 

AOS was submitted today , do i file a defence with the mental health act etc ? I know i am really pushing it close to time and courtrooms dont care for real life tragedys. I don't even know how much time is left on the clock to get everything done by.

 

Thanks

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  XXXXX since receiving the claim letter the defendant has been detained under the Mental health act and is currently in hospital.

He is not competent enough to deal with this claim at this moment in time.


We were not aware of this claim as he has been in hospital for over 2 weeks.

He is currently seeking help for his finances and we ask the court to give us some more time so we can contact the claimant and receive all of the relevant information regarding this case. I am his XXX, trying to do the best i can for him.

Kind Regards

XXXXXX XXXXXX

 

sorry my emotions are everywhere and i hit the panic button. sending documents tomorrow when i can get to a library printer.

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  • AndyOrch changed the title to Lowell Claim Form - shop direct simplyBe cat ***Claim Discontinued***
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