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    • I'm correcting myself there In THIS case, it would appear that the supplier did everything RIGHT and the PPE was not only to specification - it was quality ppe The waste is ALL down to Tory/tory spad mismanagement (I have no idea if the prices were reasonable)   Apologies, I was rather late in my (even basic) sanity checks.
    • Hello, I live in a house with multiple flats and when Royal Mail brought my package they didn't ring anyone, just left my package in the open when public walks to/from the park. I never agreed to this. They already confirmed to the seller that package was left in the open and wasn't given to anyone. Now the seller wants me to report this to police and obtain a reference number. My concern and source of anxiety is talking to police. I never had to deal with police before in my life and after hearing many stories how even small issues like "not politically correct" posts on social media result in record to your name. I don't understand why seller can't obtain this reference number themselves. I've provided all details and was helpful, but seller insist that I must call police myself.  Is it true? Is it something I need to do myself. I would appreciate if anyone could give me some advice. I don't want to sound suspicious, but I really don't like the idea of dealing with police. If it any help, I bought my item on eBay. Thank you 
    • Also, don't forget that the claimant has already spent about 150 bringing the claim.  Even if you agree at 600  they will still have the 150 to deal with and frankly I don't think you should be responsible for that.  The best solution will be to have the case dismissed for lack of protocol and we will deal with that in the defence.  By including that in the defence, we avoid the need for an application notice and we avoid the need for an upfront fee which you might not get back.
    • I agree about your suggestion or settlement, but I don't think you are there yet. Although this is a judgement you will have to make.  For the moment you will need to file a defence to the claim, but there's lots of time and we will see what his response to your letter is and whether or not he agrees to provide you with the information you are asking or if he declines.  It would be useful to have the information but if he declines then this could play into your camp as well.  We may then have to file a process which requires him to comply.  So I understand that you have the electrician statement already in a WhatsApp text.  If you can't get a statement from them then the WhatsApp text will be very useful.
    • I have explained that to her this morning  and have a job starting with her on Tuesday next week so I will chat it through again then As an alternative we can use the whatsapp message wihout the statement of truth direct to the claimant in the letter requesting information as it may help claimant to a decsion My preference is to get this out of the way and settle but not at £1200  £500 or £600 would save us all lots of frustration and time, I have no axe to grind and my client is/ was a very nice man and we both felt the same about each other  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Euro Car Parks!

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Got to love them.

Daughters boyfriend just received a NTK for staying to long in a petrol station.


The car was there but wouldn't start after filling up with petrol - I know because I had to go and get it started.


The wording is brilliant!


I will going down there to check signage and also speak to the garage staff to try to get it rescinded as they will be able to check CCTV - don't hold much hope.


First time i've heard about ANPR in a petrol station!

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Not the first time I'm afraid. I have seen a couple of threads here. This one may just be the one you need.






It can be quiet on the weekend but hold fire for more advice.



In the meantime, can you fill this in please.




If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Now staff at petrol station wont have any say in this so you need to attack the owners of the franchise first. request CCTV and if they say they havent got it then ask who gave permission to destroy it? Use pen and paper after initial enquiry so they cant wriggle

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Been into the petrol station twice and phoned twice to get hold of the manager but no luck as yet. Going back in today. NTK attached.


1 Date of the infringement - 01/11/18


2 Date on the NTK 07/11/18


3 Date received 08/11/18


4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Y


5 Is there any photographic evidence of the event? just number plate


6 Have you appealed? {y/n?] N

Have you had a response? [Y/N?] N/A


7 Who is the parking company? Euro Car PArks


8. Where exactly BP Petrol Garage, Romford


euro car parks ntk_0002.jpg

euro car parks ntk_0001.jpg

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I have unapproved your images as you have left in the car reg. Can you remove that and repost.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I'm assuming this is the site in question.






I notice there is a sign directly in front of the entrance however, it isn't lit so at the time you visited, it's likely that it was dark so could not be seen. At the other entry, there is a sign on the wall but again, unlit. As far as I can tell, there is only one other sign on the lamp post which is lit but the fact that the other signs are unlit, it would be reasonable not to look for this sign as the other two are basically in places where car headlights cannot illuminate.



It's definitely worth visiting again to take pictures of the signs. (better done in the dark too)



The one good thing about ECP is that they rarely do court having taken a total of one case this year.




If any appeal is thought of, never state who the driver was and use the fact that the car wouldn't start as mitigation. They will reject any appeal out of hand but they must give a POPLA code to go for independent appeal and this is where the lack of visible signage can be argued.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thats the garage. The sign in the picture now has another sign below it. I have a pic on my phone so will upload and also take pics at night. The sign on the wall at the other side of the garage you would not see as you turn in as it would not be in your eyeline.

Just a question, why would you not mention the car wouldn't start in any appeal. Petrol was put in a pump 7 and then would not start. I had to go down to push car from forecourt then jump start.


amended pic below


euro car parks ntk_0001.jpg

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You need to get on to Motor Fuel Group, who own the MRH brand. They are based in St Albans, 3 named directors so look them up and email them.


You could try phoning their head office and complain about this and point out that threre was no parking event and that the staff at the store have been unhelpful to say the least They are often eihter managed or franchised so bad publicity will damage their brand.



As MFG took over MRH the parking co may not have a valid contract anyway but that isnt always a given as agreements can be transferred with other liabilites.

Ask whoever you speak to about the planning permission for the parkingcowboys sigange and point out that if they do decide to sue son in law that they will be named as co-defendants.

Let them know that your SiL will be making a SAR for the CCTV footage so they ahd better tell that station to keep it or more trouble over the horizon.

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