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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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dual carriageway not a dual carrigeway?? speeding fine help


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First, your two things.

If the NIP is not addressed to you but to the Registered Keeper you should not complete it.

Personally I would contact the issuing office and explain the problem.

Doing nothing will probably end badly as further enquiries are likely to be made and if you are insured to drive the vehicle those enquiries will come your way.

 

Now the speed limit.

The fact that the road is a dual carriageway is not relevant.

Other than a motorway, if the road has a system of street lighting it is subject to a 30mph limit unless a higher limit is indicated by a "terminal" signs and reinforced with a series of repeaters.

 

 

If no such signs exist, a 30mph limit prevails.

Nothing else you mention matters.

If you did not see a terminal sign indicating a change to the limit then you should assume the lower limit remains in force.

 

Your speed is just too fast to be offered a Speed Awareness Course but you should be offered a fixed penalty (£100 and three points) for the offence.

 

 

But your most important problem at the moment is sorting out responding to the NIP which has been sent to somebody who isn't there.

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Personally I would phone them up, explain the situation and ask them what you should do.

Get the name of the person who advised you.

 

In normal circumstances you should not reply to a notice that is not addressed to you.

If you really don't want to do that then complete the form, naming yourself as the driver and enclose a covering letter explaining that you are not the Registered Keeper and he is not available to deal with the matter.

 

They are interested in getting an admission that you were driving the vehicle at the time of the alleged offence.

Keep a copy of the form you fill in and the letter you write and get a free "Proof of Posting" certificate from the Post Office.

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Good. I don't know when the request for information was delivered but obviously it was on or before 19th August. It is presumed to have been delivered two days after it was sent so you need to bear in mind that you have until 16th September at the latest for a satisfactory response to that request to be made. If no such response is made by then that is when things begin to get tricky.

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  • 3 weeks later...
"They don;t have to, and if it is felt "education not appropriate", then one could be given a FPN for 35 mph+.

Above 42 mph a summons should be expected, and for 50mph and above is almost inevitable."

Not quite correct.

 

For offences in a 30mph limit enforcement is not normally taken below 35mph.

A Speed Awareness Course is normally offered for speeds between 35mph and 42mph (i.e. Limit +10% + 9mph. This applies to all limits).

The only time this would not be the outcome is if the driver had taken part in a course in the previous three years (the dates of the offences being used to determine this).

 

Up tp 50mph a Fixed Penalty Offer will be made. This is £100 and 3 penalty points.

The only time this would not be offered is where the driver already has nine or more points (and is thus liable to a ban under the "totting up" rules).

 

You should not expect a summons (as an aside even if court action was necessary you would almost certainly receive a "Single Justice Procedure Notice" rather than a summons).

Instead you will receive an offer of a fixed penalty.

You need not worry about the sentencing levels for matters that go to court because, provided you comply with the conditions of the Fixed Penalty Offer (that is, send in your payment and your driving licence) you won't be paying them a visit.

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I congratulate you on being the closest so far.
Thanks for the congratulations. I don’t know how much closer I need to get to win the cigar. :-o

 

The "Traffic Signs Regulations and General Directions 2016” defines a dual carriageway thus:

 

“a road which comprises a central reservation”

 

It defines a central reservation as:

 

(a) any land between the carriageways of a road comprising two carriageways; or (b) any permanent work (other than a traffic island) in the carriageway of a road, which separates the carriageway or, as the case may be, the part of the carriageway, which is to be used by traffic moving in one direction from the carriageway or part of the carriageway which is to be used (whether at all times or at particular times only) by traffic moving in the other direction

 

So it can be seen that no physical barrier is required.

 

I understand that there is confusion about the speed limit prevailing on a dual carriageway.

 

Some people seem to believe that being a dual carriageway automatically bestows different limits on a road simply by virtue of that fact.

 

As far as I can fathom,

the only time that being a dual carriageway by itself makes any difference to a speed limit is where the National Speed Limit (NSL) is in force.

 

 

The NSL (for cars) on a dual carriageway is 70mph whereas it is only 60mph on a single carriageway.

There are corresponding lower limits of 60/50mph for other classes of vehicle.

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  • 4 weeks later...

If you look at my answers on 19th August at 16:41 and on 16th September at 18:52

you will see quite clearly that you should receive a Fixed Penalty offer for the offence.

It is too fast for a speed awareness course.

 

The "tolerance" you keep mentioning is not a tolerance at all.

42mph is the fastest speed for which a course would normally be offered.

(There have been instances of them being offered for slightly higher speeds but I don't expect it).

 

As well as that, you can only do one course in three years.

It is not a tolerance, it is just an alternative way for the offence to be dealt with.

 

When you get your offer, send off the £100 and do not forget to enclose your licence.

That will be the end of the matter apart from the fact that you will have three points on your licence.

 

They remain "active" for three years and if you accumulate 12 points in that time (with the dates of the offences being relevant for the calculation) then you face a six month ban.

 

Also check the conditions of your insurance policy.

Some insurers require you to notify them as soon as you get any points against you whilst others only insist on you doing so at renewal.

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