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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Marriage Allowance


Sally11
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Hi Sally,

 

1. What was said about paying the £212 that's owed as per the P800. Do they want it paid direct or do they want to collect by a PAYE Code restriction.

 

2. Could you afford to pay the £212 if it's payable now. If not, you may need to challenge the P800 assessment.

 

3. The 1st sentence in your post #1 above doesn't quite make sense. Can you tell us a bit more about whether you are both working/earning and how you or he would benefit by claiming the marriage allowance.

 

Stay OFF the phone and keep any comm'ns in writing only. Maybe hold writing a letter until we know a little more.

 

:-)

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Hi Sally,

 

If there's a date you should pay the £212 by, do this to avoid possible interest or penalties.

 

The link posted above by ReallyMadWoman gave info that should help you decide if you would benefit by claiming the £1,150 transfer.

 

Can you read it carefully and let us know if you think you should have claimed the transfer for one or both years, or not.

 

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Hi Sally,

 

Confirm to them in writing your dispute and request they confirm in writing what any appeal process is.

 

I agree With CD's advice - write to HMRC and start by saying you will only deal with this in writing.

 

Tell them you now believe you didn't qualify to transfer in the way you claimed for 2015/16 although you should have claimed for YH's allowance to be transferred to you. Confirm you now want this to happen.

 

Tell them for 2016/17 HMRC should have recognised the transfer was not appropriate in your combined circumstances.

 

Tell them you dispute the £212 is payable and formally apply for the tax deemed due to be postponed for collection.

 

Tell them you require them to acknowledge your appeal/complaint and forward any forms etc for completion.

 

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  • 2 weeks later...

Hi Sally,

 

Thanks for the update.

 

You should not have phoned them. Keep all comm'ns in writing only unless you're recording your tel cons.

 

Wait for them to come back to you and let us know when they do. If they call to "resolve" the matter, tell them you require their written reply and you can't discuss it by phone at all.

 

If you get a demand for payment in the meantime, let us know and do NOT call to complain.

 

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Hi Sally and thanks for the update.

 

This thread will serve as notice to others of the possibility of :-

 

1. Making a claim to transfer personal allowances between spouses or civil partners.

 

2. Making sure they read up on on how to do this and fully understand the process before acting.

 

The link from the previous page is repeated here for others to read - https://www.gov.uk/marriage-allowance

 

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