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Hermes strikes again!

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Not sure how to explain this .....

I ordered an item from Debenhams a few days ago, today the parcel was handed over to me by a close neighbour , close as he live in the flat that backs onto mine,

The complaint I have is that Hermes left MY parcel in my neighbours outside cupboard and put the card in my neighbours postbox! I am just lucky my neighbour is honest or I would have had no idea that it had been delivered!

I have reported this to Debenhams but they cant see anything wrong with what Hermes driver did!

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I'm afraid that Debenhams want an easy life – just like Hermes does as well.


I'm afraid that is difficult to make serious complaints about this kind of slapdash behaviour until you actually suffer a loss of your item or damage to it. Then, amazingly, everybody will suddenly get interested – but only to dig their heels in.

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