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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Worried about losing house


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Hi everyone,my mum is worried about losing the house because she's recently split with my dad.we have a 4 bedroom house which we've had for over 20 years and us kids have grown up and left in that time.

 

So mum and dad have been in the house but if dad leaves it will only be mum there,will housing association take house from her because it's too big for her? She has no rent arrears or anything,she wants to keep house and willing to pay bedroom tax for spare rooms

 

Thanks

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Don't think they can force her to downsize or change the contract terms of a Housing Association property at this time. As far as I'm aware, it was new council house tenancies that were affected.

 

If your mum gets help towards housing costs, she may have to update information with them and could find she has to pay more from her own pocket.

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They may ask her to move to a smaller place however if she has a secure tenancy, it may prove more difficult to force that on her. (in my opinion)..

 

Thank you so much,is there anyway to find out if she has secure tenancy?

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Don't think they can force her to downsize or change the contract terms of a Housing Association property at this time. As far as I'm aware, it was new council house tenancies that were affected.

 

If your mum gets help towards housing costs, she may have to update information with them and could find she has to pay more from her own pocket.

 

Thank you smokiejoe

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If you've had the house for over 20 years, she won't be forced to move out. Some local authorities may offer financial incentives to move to a smaller property. If she claims housing benefit, she would be hit by the so-called "bedroom tax", which is not a tax at all, it means she won't get enough HB to cover the full rent.

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If you've had the house for over 20 years, she won't be forced to move out. Some local authorities may offer financial incentives to move to a smaller property. If she claims housing benefit, she would be hit by the so-called "bedroom tax", which is not a tax at all, it means she won't get enough HB to cover the full rent.

 

Thank you so much Laura,she claims housing benefit so has to pay bedroom tax,if I wanted to move back in with her would this affect housing benefit further or would it stay the same because she pays bedroom tax anyway?

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Thank you so much Laura,she claims housing benefit so has to pay bedroom tax,if I wanted to move back in with her would this affect housing benefit further or would it stay the same because she pays bedroom tax anyway?
As I said, it's not a tax she pays, she has to find the money to pay the difference between the HB and the actual rent.

 

Normally a single person is only allowed one bedroom, if you moved in, she should be allowed two bedrooms and she should get more HB, however, if you work or have an income of your own and move in with her, your income may affect the HB entitlement.

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You moving in and earning a wage will also stop her single persons allowance in relation to council tax.

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It will inevitably have some effect on HB, best to try one of the online benefits calculators with the new scenario to see what will change.

 

https://www.gov.uk/benefits-calculators

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  • 2 weeks later...

Hi. My parents separated and my mam stayed in the house.

She lives in a 3 bedroom house. My sister did live with her but has since moved out. When my sister lived there the council needed to know how much her wages were and my mam needed to pay £60 rent as my sister lived at home. My sister has since moved out and my mam now pays bedroom tax. My mam also claims full HB

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